Indigenous The following information is intended to help students and the SLC community be informed during the current labour disruption. Note that the strike does not involve faculty or part-time support staff.
SLC campuses remain open and classes are running.
NOTE - There could be delays accessing or leaving campus due to picket line activity. Please see below for guidance on navigating a picket line.
Students are encouraged to continue to monitor their SLC email and this page for updates.
Check the directory for details on impacts to services.
SLC is working to support students during the labour disruption. Some services and offices are operating with modified hours or delayed response times. Please check below for the service you need, ensuring you take advantage of self-serve options where they are available.
Modified hours of 9 a.m. to 3 p.m. Monday to Thursday, closed Friday to allow team to do processing.
Closed from 12 to 12:30 each day.
Some services delayed or modified (see full list for specifics)
Self-Serve options available here.
Available Monday to Friday, 8 a.m. to 6 p.m.
Saturday and Sunday 9 a.m. to 3 p.m.
Some delays to certain services. IT How-to Guides found here.
No changes to standard operations. Details including hours of operations and locations found here.
No changes to standard operations.
Details about connecting with your student government at each campus can be found here.
No changes.
Schedules and team information can be found here.
Email inquiries are being responded to in the order they are received.
Appointments and phone calls cannot be accommodated at this time.
Students with paperwork to drop off can do so at the Student and Enrolment Services office at their home campus. Hours are Monday to Friday, 9 a.m. to 3 p.m.
Some emergency funding is available for students who qualify. Please email financialaid@sl.on.ca for information.
All confirmations of enrolment have been issued. Students can expect funds in the days/week following September 25.
Note for application issues (i.e. If a student applied for full-time OSAP, but are now part-time), a response will be delayed until further notice.
For OSAP students who received Stay and Learn grants but have withdrawn, please note the grant does not convert to a loan and no further money will be released.
There will be a reassessment done by the Ministry for student who withdraw. Students withdrawing who received Stay and Learn funds may be required to repay funds already distributed that were intended for tuition/fees due after their withdrawal. Withdrawing students are advised not to spend remaining grant funds they have. If overpayments happen, the Ministry will contact the student directly to arrange repayment — not turn it into a loan.
Modified hours and delays to some services with on-campus offices currently closed.
Self-serve options including job postings, guides for students who are job searching, and insights on labour markets can be found here.
No changes, access to course materials and SLC-branded items available online.
Ordering and information on free shipping for Brockville and Cornwall students found here.
Kingston store hours found at the link above.
Self-serve options including topic guides for most programs and how to borrow materials are listed on the library website.
Kingston Library has modified hours of 9 a.m. to 3 p.m. daily, Monday to Friday.
There are delays issuing student cards. General information, self-serve options, and an FAQ about ID cards is available here.
No changes, campus is open for students to access with a range of spaces, from single/independent study to group study rooms to use. Check for any posted information in rooms about booking requirements.
Whether on-campus, or off, SLC has housing supports and information available. Students can find details here noting there are currently delayed responses from the team.
Forms can be dropped to the Student & Enrolment Services office on your campus.
NOTE: Modified hours - Monday to Friday, 9 a.m. to 3 p.m.
Students can also email their forms to Enrolment@sl.on.ca noting that due to volume issues, a response could be delayed.
There are service delays while the college works to process requests. Students may experience modified approaches in some cases.
Information about accessibility resources can be found here.
No changes to posted deadlines for fee payments.
Fee schedules and information found here.
Late fees will not be assessed on student accounts where the student can demonstrate they were waiting for financial aid to be assessed/delivered.
Full-time students can print their Confirmation of Enrolment from their student portal.
If you are part-time, in an apprenticeship program, or on a custom timetable, email your request to Enrolment@sl.on.ca and please remember there are delays responding to requests.
These will be issued in the order they are received. Students should avoid repeating an ask as it will impact their place in the queue.
For Alpha College verification of enrolment requests, Alpha students are asked to email registrar@sl.on.ca.
There are delays responding to requests. These will be issued in the order they are received.
NOTE for students with documentation their study permit is expiring, your request will be escalated. Please submit once and give processing team time to respond.
For Alpha College students: you were sent an email by Alpha regarding your letter of completion. Please contact Alpha, not SLC for your letter.
Electronic transcript requests are on schedule for the standard 10 to 15 days processing.
Paper transcript requests cannot be processed during this time.
Students requesting a transcript must complete the form found here.
Test centres continue to be available for registered students with accommodations and for rescheduled assessments as arranged by faculty. External testing requests are paused.
There are delays of two to four weeks processing these requests.
Students who have applied for prior learning/transfer credits are advised to continue attending courses and completing class requirements until their application is processed. PLAR, transfer credit, and pathway assessments are delayed approximately four weeks.
Student requests will be processed in the order that they were received, and individuals making repeated inquiries or requests will delay processing of their application.
There are delays having payments post to student accounts. Please do not interpret your payment as not posting to mean that it has not been received.
Processing course drops/withdrawals is delayed. Please email enrolment@sl.on.ca for requests noting that while the process is delayed, the date/time of receipt will stand for effective date.
For further clarity: withdrawals will begin being processed in early October. Refunds can be expected 8 to 10 weeks from the third week of September.
Students who sent withdrawal requests before Day 10 (September 16) will not be financially or academically penalized. You are asked to be patient as the college has your request and will process it in the order it was received. Repeated follow-up emails or inquiries to the office will only delay processing
This service is unavailable until further notice.
Requests to defer a program are delayed at the present time.
If you are an international student and are unable to attend in your planned semester, and wish to defer, please email internationalapplications@sl.on.ca.
Cheques for student refunds are taking six to eight weeks to be issued at the present time.
Online Registration is open!
The OntarioLearn student guide is found here.
Online and Continuing Education information found here.
Payment is accepted online when you register noting that there will be a delay having the payment post to student accounts.
Note that presently only email inquiries can be responded to. Phone service is not available.
People are welcome to book a campus tour via the website here.
Note a confirmation of the tour date/time will be sent. Depending when a tour is scheduled, attendees could have a slight delay accessing campus due to picket line activity.
Questions about a program or applying can be answered in a virtual appointment. Appointment booking form found here.
There is currently a delay processing sponsorship letter requests.
Spiritual support via the THRIVE community is available with potential modified availability.
Information and how to register can be found here.
Fall is closed and applications for Winter will have a delayed response. Information can be found here.
Bookings for events are proceeding as per usual.
Kingston: Students are encouraged to connect with community resources for any immediate medical needs. See information at the bottom of the page found here.
Previous appointments that had been booked with health centre nursing staff who are now on strike had to be cancelled. Limited appointments with the clinic doctor are available to students based on doctor availability and can be arranged by calling 613-544-5400 x5521. Leave a voicemail with your name, student number and contact number. Note the doctor does not perform vaccinations.
The college is working to schedule clinics for students going on placement. Information will be sent to student email accounts shortly.
Brockville: Campus Health Clinic operating per usual and students are to call 613-865-0974 to arrange an appointment. The college is working to schedule clinics for students going on placement. Information will be sent to student email accounts shortly.
Cornwall: Appointments with a doctor are available to students based on calendar openings/doctor availability. Book a medical appointment in Cornwall here. Previous appointments that had been booked with health centre nursing staff who are now on strike had to be cancelled.
Students are encouraged to connect with community resources for any immediate medical needs. See information at the bottom of the page found here.
The college is working to schedule clinics for students going on placement. Information will be sent to student email accounts shortly.
General Strike Information
At the colleges, strikes are usually peaceful forms of protest. Picket lines may be formed by striking employees and there can be delays while accessing campuses.
A strike may take different forms. In general, it is a refusal to work that is designed to slow down, disrupt, or stop college operations. A strike is organized by a union as a form of protest, typically in an attempt to force the colleges to agree to demands.
There are different forms of strikes: work-to-rule, partial walk-out, rotating strike, and full walk-out strike.
In this case, full-time support staff are exercising their legal right to strike and will be picketing on the periphery of campus property.
For information about the strike please check your college email, and watch for updates on this page.
You can also find timely information at Bargaining | College Employer Council - CEC and at Colleges – OPSEU SEFPO.
No. This strike does not directly involve full-time or part-time professors and most academic employees. The striking employees work in positions or classifications such as office, clerical, technical, health care, maintenance, building service, shipping, parking, academic technologist, and more.
The group of striking employees includes teams and areas that serve students. Some services may be impacted or delayed. We appreciate your patience while we ensure our students are supported.
Yes. In Ontario, other employee groups cannot legally join a strike unless they are part of the same bargaining unit. Full-time and part-time professors/instructors, academic employees, and part-time support staff will continue working.
Students are encouraged to leave extra time when coming to campus for class, labs, or activities. Please also regularly check your email and Blackboard for specific instructions about your classes.
The college will continue to operate. Some services could be delayed and accessing resources could take longer than normal. Students should regularly monitor their Blackboard and email accounts for any updates about specific classes or labs noting that SLC is committed to student success and to having as little disruption to the academic year as possible.
Details will be shared here and via email to help students plan accordingly. Please see the FAQ questions pertaining to picketing for insight on accessing and leaving campus.
Colleges will do everything they can to minimize the impact of a strike on students. Services and resources are available as per usual, however response times from teams could be delayed.
To assist students, many services have a self-serve function. Find the list here.
Yes, but please note response time or the process may be delayed. Students are encouraged to complete tasks as early as possible, and to be patient while teams adjust.
Many student services have a self-serve function. Find the list here.
The college will continue working to provide you with an enriching college experience, and classes and programs are planned to proceed as per usual. The normal rules for refunds apply during a strike.
Additional FAQs for International Students
Your study permit remains active and valid during a strike. A support staff strike is unlikely to affect your academic progress. Colleges will work to support your academic progress and maintain your student status during a strike.
A strike will not impact your eligibility for a PGWP.
Some services for international students may be delayed or impacted by a strike. Your patience is appreciated while teams work to respond. Please monitor your college email and this page for updates
No. Faculty are not part of this strike, so classes should continue as scheduled. Check your Blackboard and email to confirm specific details about classes.
Help will be available. Please visit the resources page for international students on the SLC website.
Picket Line Information
Picket lines are groups of striking SLC employees engaged in a lawful strike. They assemble on the periphery of campus to distribute information and communicate about the nature of their labour concerns. In practicing their right to strike they will speak with passersby about their perspectives, and they may hand out information, carry signs, and invite people to join them on the picket line.
Anyone approaching or passing through a picket line should expect delays, be patient and courteous, and prioritize safety for all involved. Note that interacting with participants in the practice picket is optional.
Whether driving, walking, or using transit, people accessing or leaving campus should be prepared to have their progress paused until they can safely pass through the picket line.
The following tips can help:
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Leave extra time for arriving at or leaving campus
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Be prepared to stop and observe all traffic rules and safety prompts
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If driving, approaching campus so you can make a right-hand turn can mitigate traffic delays
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Approach campus entrances slowly as there will be groups of people in motion close by
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Be respectful and patient, picketers will often deliver information then allow people to pass
Picket line participants and people crossing the line are held to the same safety and legal requirements as if a strike was not occurring.
Security staff will be monitoring picket lines in the event assistance is needed. They can be reached by calling the numbers listed below.
- Brockville - 613-345-0660 ext. 5555
- Cornwall - 613-933-6080 ext. 5555
- Kingston - 613-544-5400 ext. 5555
Anyone using public or assisted transit to commute to an SLC campus is encouraged to check with the provider prior to making the trip to determine changes to routes or travel times.
The following information is for CORNWALL CAMPUS only
Until further notice, the bus stop on SLC's campus is closed. Please use the bus stops located on Montreal Road. Riders can check the Transit app for updates or other changes to routes.
The following information is for KINGSTON CAMPUS only.
Busses will not cross picket lines, so effective immediately, the following adjustments for the Kingston campus are in effect:
Stop S02070 (the transfer hub at SLC) will be closed until further notice. Commuters can use the following alternate stops during this time:
- Temporary stop 03066 on Portsmouth (west side) at St. Lawrence College driveway (Route 2 Division, Route 32 St. Lawrence College, Route N1 Bus Terminal)
- Stop 00464 Portsmouth / Calderwood east side (Route 2 Train Station, Route 31 Providence Care Hospital, Route N1 Cataraqui Centre)
- Stop S09149 Providence Care Hospital (Route 1 Montreal, Route 6 Cataraqui Centre, Route 12 Downtown, Route 16 First Canada / Weller)