Top

Health Services

Frequently Asked Questions

To obtain a copy of your immunization records either:

Immunizations/testing occur at the students’ cost.

Appointments are required to see a physician and/or nurse. Telemedicine appointments are available to Kingston, Brockville, Cornwall St. Lawrence College students.

Through mobileDOCTOR you have access to online doctor consultations on Maple, with your visit billed directly to guard.me. Online doctor visits, anytime, anywhere. If you have questions, please contact us at claims@guard.me.

  • TeleHealth Ontario

Toll-Free confidential access to a registered nurse. Open 24 hours. 1.866.797.0000

(Kingston Only) To book an appointment contact the Campus Health Centre at 613.544.5400, ext. 5521

When booking an appointment, you will be asked the nature of your visit (what you need to see the doctor about) in order to schedule the appropriate appointment type and the amount of time for you.

No. All you need to cover your appointment is to bring:

  • your provincial health card to your appointment or
  • your Guard.Me insurance card to your appointment (International students only)

You are required to pay for: exams by third parties (i.e. employers, government, athletics, etc.); letters and some immunization processes. For more information on coverage for:

Yes. The Student Insurance Plan is for extended health, such as medications, dental, and vision. All full-time students are automatically enrolled in these plans to ensure coverage but you may opt-out in the fall prior to September 30 if you are covered under an alternative plan, for example your parent's plan.

If your placement occurs within a healthcare setting, a yearly one-step TB test is required. If your placement occurs outside of a healthcare setting, the need for an additional one-step test will be determined by your placement agency.

Flu clinics are available on campus during the Fall, information will be updated on the website as to the date and times. To inquire more information about the flu vaccine please call 613.544.5400 ext. 5521. Flu vaccines are also available at most local pharmacies.

Immunizations - Communicable Disease Requirements
(Tri-Campus)

International Students – Immunizations

You may have already received some of the required vaccines in your home country. You MUST get this record from your home health clinic or hospital.

Immunizations - Communicable Disease

Completion of the Immunization - Communicable Disease is a MANDATORY condition for laboratory/practical placements for many programs at St. Lawrence College. Instructions on how to complete the Forms and where to submit documents are provided on page one of all Immunization-Communicable Disease Forms.

Step 1: Download your Immunization - Communicable Disease form from your program.

Step 2: Complete the requirements and submit the form. This form is your responsibility.

Please book an appointment with your primary health care provider to have your immunizations done. Questions regarding completion of this form can be submitted to: Immunizations@sl.on.ca

Note: Full-time students’ coverage for vaccines received on or after September 1, can be claimed under the Student Sickness & Accident Insurance Plan.

Community Resources for Medical Emergencies (Tri-Campus)

Urgent or Life-threatening Emergencies

Call 911 or go to the nearest Emergency Department:

Kingston General Hospital
76 Stuart Street, Kingston, ON (the entrance to the Emergency Department is located off of King Street West)
613.548.2333
Open 24 hours/day, 7 days/week

Hotel Dieu Hospital Urgent Care Centre
166 Brock Street, Kingston, ON
613.546.1240
Open 8:00am to 8:00pm 7 days/week

Urgent Care at Hotel Dieu is intended for patients with a non life-threatening injury or illness such as fever, earaches, coughs, colds, eye injuries, abdominal pain, cuts/burns, sprains, broken bones or any injury that should not wait for a family doctor. The Emergency Department (ER) at Kingston General Hospital (KGH) is equipped to handle serious illness, major trauma, and other medical emergencies.

Kingston Campus Health Centre
Open Monday to Friday, 8:00am – 4:00pm
Room 01220
100 Portsmouth Avenue Kingston, ON
613.544.5400, ext. 5521

The Campus Health Centre provides health care services by booking an appointment with a physician or nurse. Some of the services provided include but are not limited to:

  • Illness and injuries
  • Immunizations (including flu vaccines)
  • First Aid
  • Injections (eg. Allergy, Depo, B12)
  • Bloodwork
  • Sexual health services

Off-Campus Medical Care

CDK Family Medicine and Walk-in Clinic
Downtown Location: 175 Princess Street, Kingston, ON (between Montreal St. and Bagot St.)
Sutherland Drive Location: 105 Sutherland Drive, Kingston ON (in Greenridge Plaza, corner of Montreal St. and Sutherland Drive)
Monday - Friday 9:00am - 5:00pm, Saturday & Sunday 10:00am - 2:00pm
*hours are subject to change - always check with the provider.
613.766.0318 (phone lines open Monday - Friday from 9:00am - 12:00pm and 1:00pm - 4:00pm)
www.cdkmd.com

MobileDOCTOR by Guard.Me - International Students Only
Through mobileDOCTOR you have access to online doctor consultations on Maple, with your visit billed directly to guard.me. Online doctor visits, anytime, anywhere. If you have questions, contact us at claims@guard.me.

TeleHealth Ontario

Toll-Free confidential access to a registered nurse. Open 24 hours. 1.866.797.0000

Keep.meSAFE Program

The Keep.meSAFE program, is a free confidential and secure online mental health counselling service that specializes in student mental health support. Students have access to:

  • In-person counselling appointments with hundreds of licensed counsellors in Montreal
  • 24/7/365 immediate and unlimited access through telephone and mobile chat, even when travelling abroad
  • Access to mental health care in over 60 languages with diverse counsellors who understand who understand your experience and the unique needs of your community (including LGBTQ2+, BIPOC, immigrant communities, international students, individuals with disabilities, veterans, and more).

What can you expect

Get advice on:

  • being successful at school
  • adapting to new cultures or life changes
  • managing finances
  • stress, sadness, loneliness and lots more

How to Access Keep.meSAFE

Download the MySSP app, available on all mobile devices in the App Store and Google Play.

Once on the app, set up your profile under the “Profile” tab at the bottom of the screen. This is extremely important as it will give you access to all of the Keep.meSAFE’s services.

How to Get Started

To start a phone call:

  • Click the phone icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • To start a chat conversation: Click the message bubble icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • Students can also dial 1.844.451.9700 or +1.416.380.6578 for outside North America
  • If you are currently outside of Canada: use one of the two following options to avoid international phone charges:

1. Start a phone call. When you connect with your counsellor, indicate that you are calling internationally and request that they call you back. Provide your phone number. The counsellor will call you as soon as possible. Incoming calls do not collect charges.

2. Start a chat conversation. Indicate that you are international and request that the next available counsellor call you. Provide your phone number. A counsellor will call you as soon as possible. Incoming calls do not collect charges.

Sexual Health

KFL&A Public Health Unit
221 Portsmouth Ave., Kingston ON
Sexual Health Information Line: 613.549.1232, ext. 1275

Walk-in Clinics: KFL&A Public Health provides walk-in sexual health clinics. A health card is not required. Drop-in clinics: Please call to confirm hours, 613.549.1232, ext. 1275

Urgent or Life-threatening Emergencies

Call 911 or go to the nearest Emergency Department.

Brockville General Hospital
75 Charles Street Brockville, ON
613.345.5645

MobileDOCTOR by Guard.Me - International Students Only

Through mobileDOCTOR you have access to online doctor consultations on Maple, with your visit billed directly to guard.me. Online doctor visits, anytime, anywhere. For more information, contact us at claims@guard.me.

TeleHealth Ontario

Toll-Free confidential access to a registered nurse. Open 24 hours. 1.866.797.0000

Keep.meSAFE Program

The Keep.meSAFE program, is a free confidential and secure online mental health counselling service that specializes in student mental health support. Students have access to:

  • In-person counselling appointments with hundreds of licensed counsellors in Montreal
  • 24/7/365 immediate and unlimited access through telephone and mobile chat, even when travelling abroad
  • Access to mental health care in over 60 languages with diverse counsellors who understand who understand your experience and the unique needs of your community (including LGBTQ2+, BIPOC, immigrant communities, international students, individuals with disabilities, veterans, and more).

What can you expect

Get advice on:

  • being successful at school
  • adapting to new cultures or life changes
  • managing finances
  • stress, sadness, loneliness and lots more

How to Access Keep.meSAFE

Download the MySSP app, available on all mobile devices in the App Store and Google Play.

Once on the app, set up your profile under the “Profile” tab at the bottom of the screen. This is extremely important as it will give you access to all of the Keep.meSAFE’s services.

How to Get Started

To start a phone call:

  • Click the phone icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • To start a chat conversation: Click the message bubble icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • Students can also dial 1.844.451.9700 or +1.416.380.6578 for outside North America
  • If you are currently outside of Canada: use one of the two following options to avoid international phone charges:

1. Start a phone call. When you connect with your counsellor, indicate that you are calling internationally and request that they call you back. Provide your phone number. The counsellor will call you as soon as possible. Incoming calls do not collect charges.

2. Start a chat conversation. Indicate that you are international and request that the next available counsellor call you. Provide your phone number. A counsellor will call you as soon as possible. Incoming calls do not collect charges.

Urgent or Life-threatening Emergencies

Call 911 or go to the nearest Emergency Department.

Cornwall Community Hospital
840 McConnell Avenue
Cornwall, ON
613.938.4240

MobileDOCTOR by Guard.Me - International Students Only

Through mobileDOCTOR you have access to online doctor consultations on Maple, with your visit billed directly to guard.me. Online doctor visits, anytime, anywhere. For more information contact us at claims@guard.me.

TeleHealth Ontario

Toll-Free confidential access to a registered nurse. Open 24 hours. 1.866.797.0000

Keep.meSAFE Program

The Keep.meSAFE program, is a free confidential and secure online mental health counselling service that specializes in student mental health support. Students have access to:

  • In-person counselling appointments with hundreds of licensed counsellors in Montreal
  • 24/7/365 immediate and unlimited access through telephone and mobile chat, even when travelling abroad
  • Access to mental health care in over 60 languages with diverse counsellors who understand who understand your experience and the unique needs of your community (including LGBTQ2+, BIPOC, immigrant communities, international students, individuals with disabilities, veterans, and more).

What can you expect

Get advice on:

  • being successful at school
  • adapting to new cultures or life changes
  • managing finances
  • stress, sadness, loneliness and lots more

How to Access Keep.meSAFE

Download the MySSP app, available on all mobile devices in the App Store and Google Play.

Once on the app, set up your profile under the “Profile” tab at the bottom of the screen. This is extremely important as it will give you access to all of the Keep.meSAFE’s services.

How to Get Started

To start a phone call:

  • Click the phone icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • To start a chat conversation: Click the message bubble icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • Students can also dial 1.844.451.9700 or +1.416.380.6578 for outside North America
  • If you are currently outside of Canada: use one of the two following options to avoid international phone charges:

1. Start a phone call. When you connect with your counsellor, indicate that you are calling internationally and request that they call you back. Provide your phone number. The counsellor will call you as soon as possible. Incoming calls do not collect charges.

2. Start a chat conversation. Indicate that you are international and request that the next available counsellor call you. Provide your phone number. A counsellor will call you as soon as possible. Incoming calls do not collect charges.