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COVID-19

Access to Campus Health Care services is by appointment only. In-person appointments are available at Kingston Campus following telephone medical screening. In-person appointments are based on medical need, following screening. All other appointments will be booked as telemedicine appointments. Appointments are available Monday to Friday, 8:00am-4:00pm.

Telemedicine appointments are available to all students tri-campus. Students at Cornwall, Brockville, and Kingston campuses can access campus health care services via telemedicine if medically indicated following telephone consultation. To book a telemedicine appointment, please call 613 544 5400 ext. 5521.

Please do not visit the Campus Health Centre unless you have an appointment date and time. You will not be able to access the campus without an appointment.

Please contact 613-544-5400 ext. 5521 or email HealthCentreK@sl.on.ca with any inquiries on current practices.

Kingston Campus Health Centre - By Appointment Only

Open Monday to Friday, 8:00am-4:00pm
Room 01220
100 Portsmouth Avenue Kingston, ON
613-544-5400 ext. 5521

Telemedicine

 

Telemedicine promotes the provision of medical care using information and communication technologies such as telephone and audio/ video conferencing. Although this method of healthcare delivery improves medical care access, it may not be appropriate in every medical situation. As such, if the consulting medical doctor determines an in-person assessment is necessary, arrangements will be discussed at that time in order to meet the highest standard of care.

If you have any questions or need assistance on completing the telemedicine consent form, please email HealthCentreK@sl.on.ca.

TeleHealth Ontario

Toll-Free confidential access to a registered nurse. Open 24 hours.
1-866-797-0000

MobileDOCTOR by Guard.Me - International Students Only

Through mobileDOCTOR you have access to online doctor consultations on Maple, with your visit billed directly to guard.me. Online doctor visits, anytime, anywhere.

For more information, visit guard.me/mobiledoctor or email claims@guard.me.

To sign up, visit guard.me/mobiledoctor.

Keep.meSAFE Program

 

The Keep.meSAFE program, is a free confidential and secure online mental health counselling service that specializes in student mental health support. Students have access to:

  • In-person counselling appointments with hundreds of licensed counsellors in Montreal
  • 24/7/365 immediate and unlimited access through telephone and mobile chat, even when travelling abroad
  • Access to mental health care in over 60 languages with diverse counsellors who understand who understand your experience and the unique needs of your community (including LGBTQ2+, BIPOC, immigrant communities, international students, individuals with disabilities, veterans, and more)

Get advice on:

  • being successful at school
  • adapting to new cultures or life changes
  • managing finances
  • stress, sadness, loneliness and lots more

How to Access Keep.meSAFE

Download the MySSP app, available on all mobile devices in the App Store and Google Play.

 

Once on the app, set up your profile under the “Profile” tab at the bottom of the screen. This is extremely important as it will give you access to all of the Keep.meSAFE’s services.

 

How to Get Started

 

To start a phone call:

  • Click the phone icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • To start a chat conversation: Click the message bubble icon in the top right hand corner or click the “Contact” tab at the bottom of the screen.
  • Students can also dial 1.844.451.9700 or +1.416.380.6578 for outside North America.
  • If you are currently outside of Canada: use one of the two following options to avoid international phone charges:
  1. Start a phone call. When you connect with your counsellor, indicate that you are calling internationally and request that they call you back. Provide your phone number. The counsellor will call you as soon as possible. Incoming calls do not collect charges.
  2. Start a chat conversation. Indicate that you are international and request that the next available counsellor call you. Provide your phone number. A counsellor will call you as soon as possible. Incoming calls do not collect charges.

If you require immediate crisis assistance please call 911.

Urgent or Life-threatening Emergencies

Call 911 or go to the nearest Emergency Department:

Kingston General Hospital
76 Stuart Street, Kingston, ON (the entrance to the Emergency Department is located off of King Street West)
613-548-2333
Open 24 hours/day, 7 days/week

Hotel Dieu Hospital Urgent Care Centre
166 Brock Street, Kingston, ON
613-546-1240
Open 8:00 am to 8:00pm 7 days/week

Urgent Care at Hotel Dieu is intended for patients with a non life-threatening injury or illness such as fever, earaches, coughs, colds, eye injuries, abdominal pain, cuts/burns, sprains, broken bones or any injury that should not wait for a family doctor. The Emergency Department (ER) at Kingston General Hospital (KGH) is equipped to handle serious illness, major trauma, and other medical emergencies.

Off Campus Medical Care

Urgent Care Centre
Cataraqui Town Centre
945 Gardiners Road, Kingston, ON
613-389-3348

TeleHealth Ontario
Toll-Free confidential access to a Registered Nurse
1-866-797-0000

CDK Family Medicine and Walk-in Clinic
Downtown Location: 175 Princess Street, Kingston, ON (between Montreal St. and Bagot St.)
Sutherland Drive Location: 105 Sutherland Drive, Kingston ON (in Greenridge Plaza, corner of Montreal St. and Sutherland Drive)
Monday - Friday 9:00am - 5:00pm, Saturday & Sunday 10:00am - 2:00pm
*hours are subject to change - always check with the provider.
613-766-0318 (
phone lines open Monday - Friday from 9:00am - 12:00pm and 1:00pm - 4:00pm)
www.cdkmd.com

On Campus Medical Care - By Appointment Only

Kingston Campus Health Centre
Open Monday to Friday, 8:00am – 4:00pm
Room 01220
100 Portsmouth Avenue Kingston, ON
613-544-5400, ext. 1136 or 1262

The Campus Health Centre provides health care services by booking an appointment with a physician or nurse. Some of the services provided include but are not limited to:

  • Illness and injuries
  • Immunizations (including flu vaccines)
  • First Aid
  • Injections (eg. Allergy, Depo, B12)
  • Bloodwork
  • Sexual health services

Sexual Health

KFL&A Public Health Unit
221 Portsmouth Ave., Kingston ON
Sexual Health Information Line: 613-549-1232, ext. 1275

Walk-in Clinics: KFL&A Public Health provides walk-in sexual health clinics on Tuesdays and Thursdays from 4:00 to 6:00pm, with registration starting at 3:30pm. A health card is not required. These clinics can be very busy so please be prepared to wait to be seen. Note: Due to the KFL&A Public Health Unit's COVID-19 response, their sexual health drop-in clinic is cancelled until further notice.