Students with in-person activity will only be notified IF their class, lab, or placement is impacted by the lockdown.
Top

Frequently Asked Questions

Acceptances

Once you have successfully submitted an application to the St. Lawrence College Ontariocolleges.ca International Application Service portal (OCAS-IAS), there will be a notification email acknowledging receipt of your application sent to the email address you provided. If there is something missing from your application, you will be notified to provide the required document(s) through the portal.  If you submit all required documents and meet the admission requirements, a Letter of Acceptance will be issued through the portal. The average processing time for an application is 2 weeks but may take up to 3 weeks during peak periods.

If you applied directly through OCAS-IAS, you could log into your account to check for updates or messages. If you applied through an agent, you would need to contact them for more information.

You are required to follow the fee structure and payment deadline indicated in your Letter of Acceptance package to remit your tuition fees. Failure to remit the required fees by the deadline will result in a revoked offer.

Tuition deposits were due June 15th and our usual process is to revoke offers for students who have not paid their deposit by the deadline. Due to some of the payment challenges students are facing with respect to COVID-19, we will not automatically revoke unpaid offers.

Please contact the SLC Representative in your country to confirm your intention and expected date of payment.

If you are on the waitlist, it means that you qualified for the program however we received more applicants than we have space for. You can remain on the waitlist and we will send you an offer through OCAS-IAS if space becomes available.

When we receive proof of satisfying all outstanding requirement(s), the academic condition will be removed. If the condition was non-academic, such as Royal Conservatory Music Intermediate Rudiments Level 6, audition, or portfolio, please follow the instructions provided on the St. Lawrence College program website.

If you hold a conditional Letter of Acceptance, please ensure all supporting documents are submitted by the deadline indicated in your Letter of Acceptance.

Yes. You will still need to confirm and pay fees by the published deadlines. In addition, you must meet the condition of your admission by the deadline indicated in your Letter of Acceptance.

Fees

Internet Banking: Paying your fees online through your bank is a fast and easy way to make payments to SLC. You can pay your fees online if you bank with one of the following institutions:

To pay online, set up St. Lawrence College as a payee to pay your tuition. Please ensure to spell the College as follows: “St. Lawrence College” including the period and space. Your payee account number is your seven-digit SLC ID number preceded by the letter "S", i.e, S1234567. Please pay careful attention to the deadline and make your payment on time.

Telephone Banking: You can set up a money transfer through telephone banking with your personal Canadian bank to pay your tuition. If choosing this option your St. Lawrence College payee account number is your seven-digit SLC ID number preceded by the letter "S", i.e, S1234567.  Please pay careful attention to the deadline and make your payment on time.

In Person at a Financial Institution: You can set up St. Lawrence College as a payee through your personal Canadian bank to pay your tuition. If choosing this option your St. Lawrence College payee account number is your seven-digit SLC ID number preceded by the letter "S", i.e, S1234567.  Please pay careful attention to the deadline and make your payment on time.

**Please note that at this moment the college is closed and therefore not accepting in-person payments.

Instructions on how to pay and fee schedules are included in your Letter of Acceptance package.

If you are making International payments from accounts outside of Canada, St. Lawrence College uses Flywire. If you encounter difficulties in making your payment through Flywire, please contact the SLC Representative in your country.

If you are making a payment from a Canadian account, there are various fee payment options. For details of options to pay, please visit here. You will need to pay your deposit and the full tuition fees by the due dates outlined in your Letter of Acceptance.

Our focus is on ensuring you, and every student, get an opportunity to fully complete the program and receive the quality education you expected. Thus, in alignment with the entire Ontario college system, we will not be changing our tuition policy for this year and will not be offering tuition refunds or rebates. 

SLC.me

Send an email with your issue to slc.me@sl.on.ca

Please have your SLC ID number or student number for reference.

Students who have accepted their offer by the required date and have met all the payment deadlines, will have access to their timetables through SLC.me, in the middle of August.

If you have not received it by then, please connect with your academic school.

Your booklist will be provided to you on the first day of class. We encourage you to wait until then so you can purchase the current required materials.

Health

It is very important for you to know that if your policy is valid, you are covered for all new and emergent conditions and medically necessary treatment, including COVID-19. You can check the dates of your coverage on your guard.me ID Card. Coverage for COVID-19 does not include costs associated with self-isolation or a mandated quarantine. Private accommodation and day-to-day expenses (food and non-emergency transportation) are not eligible for reimbursement. Only new and emergent conditions and medically necessary treatments are eligible. This includes private-duty care by a qualified nurse if it is medically necessary and prescribed by a certified health professional.  For general information about your policy and COVID-19 call: 1.905.752.6200 or toll-free 1.877.873.8447 For claims inquires, use the Claim Assist line: 1.888.756.8428 or email at: customercare@guard.me

Guard.me insurance will pay for new emergent medical conditions in a doctor’s office, clinic or emergency room.  Many places will take your guard.me card and you will not have to pay up front.  However, for some, you will have to pay fees up front and then submit a claim to guard.me to be reimbursed.  For general information about your policy and COVID-19 call: 1.905.752.6200 or toll-free 1.877.873.8447 For claims inquires, use the Claim Assist line: 1.888.756.8428 or email at: customercare@guard.me

Graduating students should strongly consider purchasing health insurance after their graduation. We have compiled a list of insurance providers; however these do not imply an endorsement by SLC. This list is just provided for your convenience, and SLC cannot be responsible for the information found on their sites. Students are advised to research their options and contact the insurance companies before enrolling themselves to ensure the best fit for your needs.

  • Guard.me
  • Sun Life
  • Great West Life
  • Greenshield
  • Ontario Blue Cross
  • Manulife Financial

You will need to purchase your own private health insurance after your guard.me insurance expires. SLC does not cover your health insurance after this date.  Guard.me has a transitional coverage plan for graduates. Other insurance companies do too. Research various insurance companies to find which one fits best for your needs.

TRAVEL TO CANADA

On October 2, 2020, the Government of Canada announced that changes will be made to travel restrictions affecting international students who wish to travel to Canada for the purpose of beginning or continuing their studies. Starting October 20, 2020, asymptomatic international students may travel to Canada, if meeting the following requirements: 

  • They must be in possession of a valid study permit or letter of introduction; and
  • They must be attending a designated learning institution (DLI) with a COVID-19 readiness plan approved by the province or territory.

Until the DLI obtains an approved COVID-19 readiness plan, students will not be able to travel to Canada. They are strongly encouraged to check IRCC’s website to confirm that the DLI has an approved COVID-19 readiness plan before they travel. The list of DLIs that have COVID-19 readiness plans approved by the province or territory is now available on the IRCC website and is updated regularly.

At this time, St. Lawrence College’s COVID-19 readiness plan has been approved by IRCC. Therefore, it is now possible for you to travel to Canada, if you meet the above requirements and meet the following conditions:

Students must follow these MANDATORY steps before travelling to Canada:

1. Download the international student iCent appFor current students, who have not already downloaded the app, this must be done as soon as you decide to travel. Students will only receive their timetable before the start of the semester if they download the iCent app and complete the mandatory forms below. Failure to do so will result in delays in starting your program.

Download the iCent app for iOS | Download the iCent app for Android

iCent Screenshots

2. Complete all MANDATORY forms in the iCent app and access important information on mandatory quarantine requirements upon arrival.

Mandatory forms to be completed in iCent:

  • Mandatory Winter 2021 Questionnaire - this form will require you to indicate if you are travelling to Canada between November 17, 2020 and April 30, 2021. If you are not planning to travel to Canada, this is the only form you need to complete. Your timetable will be released within 2-3 business days.  Please continue to check SLC.me. If yes, you will also need to proceed and fill in the remaining forms below. Once SLC is satisfied with the information provided you will have access to your timetable on SLC.me
  • Quarantine/Self Isolation Plan
  • Flight & Arrival Information
  • COVID Info Acknowledgement
  • Contact Information

3. Book your quarantine / self-isolation package with iCent. If you have already booked your quarantine on your own or will be staying with friends or family, please ensure that your place of quarantine follows the guidelines mandated by the Public Health Agency of Canada.

4. Register for one of our MANDATORY Pre-Departure Webinars to learn more about traveling and living in Canada during COVID-19.

5. Visit this page and read all the in-depth information regarding how to prepare for your travel to Canada, requirements to enter Canada as well as quarantine / self-isolation.

If you are quarantining in the Greater Toronto Area (GTA), your International Student Advisor (ISA) will connect with you regarding a COVID test. We will send you a travel nurse to your quarantine location on day 9 or 10 to get a COVID test. If you are quarantining in another city, you will be required to get a COVID test on day 14.  Your ISA will connect with you to arrange this. Test results MUST be uploaded in the iCent App.

As stated above, travel restrictions have now changed and therefore, a travel support letter is no longer required.  Please refer to the above for information about travelling to Canada.

We also suggest you have the following supporting documentation on hand if you plan on travelling to Canada:

  • Approval letter (letter of introduction) from IRCC
  • Letter of acceptance from SLC
  • Tuition fee receipts
  • Insurance for at least 3 months
  • A Quarantine plan that includes a street address where you will self-isolate for 14-days, details that show how you will obtain the essentials (such as food) during your self-isolation and the contact details of your landlady/landlord/accommodations owner.

If you’re already in Canada, you can continue studying at any DLI. If you leave Canada, you may not be able to return if your DLI doesn’t have a COVID-19 readiness plan approved by the province or territory in which you live. and updated regularly. Until the DLI obtains an approved COVID-19 readiness plan, students will not be able to travel to Canada. They are strongly encouraged to check IRCC’s website to confirm that the DLI has an approved COVID-19 readiness plan before they travel.  At this time, St. Lawrence College’s COVID-19 readiness plan has been approved by IRCC but please check the website before travel to ensure that SLC remains on the list and that you are able to return to Canada. The list of DLIs that have COVID-19 readiness plans approved by the province or territory is now available the on the IRCC website.

Upon your return to Canada, you will be required to self-isolate for 14 days even if you have no symptoms.  You will need to monitor the situation for any changes/updates on the IRCC website.

Students and accompanying family members will be subject to all public health measures, including the mandatory 14-day quarantine period upon returning to Canada. For more information on quarantine requirements and forms to be completed in iCent, please visit this page.

Residence

NO – you must pay for residence and tuition separately. Please be sure to have your seat confirmed first.

Residence acceptance is allocated by order of application, first applied, first in basis. When you have confirmed your space in an academic program at St. Lawrence College you are now eligible to apply to the student residence. Please DO NOT apply for residence until you have confirmed that you will accept your space in your academic program.

Once the residence office receives your application, you will receive a residence acceptance package within two weeks of your application submission date unless all spaces have already been filled.

If you are not immediately accepted into residence, you will be placed on a priority waitlist for an available spot. Should a spot become available later, we will contact you by email and/or telephone and you will have 48 hours to claim your spot. Please note that it is your responsibility to contact us regarding your residence application if you have not received notification of acceptance by May 1st.

Yes, residence is currently accepting applications for Fall 2020.

Immigration

You’re still eligible for a PGWP if you can’t travel to Canada at this time and

  • you have a study permit
  • you’ve been approved for a study permit
  • you applied for a study permit before starting your study program in the spring, summer or fall 2020 semester, or
  • you will apply for a study permit before starting your study program in the January 2021 semester

If you’re in this situation, you can begin your classes while outside Canada.

If you applied for your study permit before starting your program, any time spent studying online from outside Canada since spring 2020 now counts toward the length of a PGWP. (Before, only the time spent studying online after you were approved for a study permit counted.)

You won’t have time deducted from the length of your PGWP for studies you complete outside Canada until April 30, 2021.

No. Students must still adhere to the 20 hours per week limitation. Since students are now completing their classes on-line, this means that SLC is not on a regularly scheduled break. Students are only permitted to work part-time during this time. 

How much of your program you can complete online depends on when you started studying and how long your study program is.

1. You’re taking a short-term program that started between May and September 2020

You can complete 100% of your program online. Your program must be between 8 and 12 months long, and you must have started your studies between May and September 2020.

2. You’re taking a program that is 12 months or longer, or you started a short-term program before May 2020

You can complete up to 50% of your program online (until April 30, 2021). You must complete the other 50% of your program in Canada.

3. You’re completing 2 study programs

You can complete up to 50% of your total studies online (until April 30, 2021). To be able to do this:

  • you must complete both study programs from an eligible DLI within 2 years
  • one of the programs must have started between May and September 2020, and
  • each program must meet all PGWP eligibility requirements and be at least 8 months long

You must complete at least 50% of the combined length of the 2 programs in Canada.

Other

You may be enrolled in a program that requires up-to-date immunizations. Please click here for more information.  For students who had their immunizations abroad, please request this information as soon as possible from your health practitioner and ensure that the results are translated into English.  Check the program page to see if your program requires a background check for your placement.

​Right now, during the shut-down, medical appointments are available at the Health Centre on the Kingston campus only. You may call for an appointment: 613-544-5400, ext. 1136 or 1262. Leave a message and a nurse will return your call. 

We have someone at the College dedicated to helping students who want to transfer credits from other institutions. Click here for information about transfer credits. Contact the Credit Transfer Advisor at transfers@sl.on.ca if you have any questions.

Please also note that students in the Bachelor of Business Administration Laurentian University collaborative program follows Laurentian’s Transfer Credit Policy.

Appointments are available remotely with Student Wellness and Accessibility representatives. To book an appointment to arrange academic accommodations and/or counselling, you can email wellness@sl.on.ca

If you choose to defer to another semester, you will be issued a new Letter of Acceptance when the deferral is approved and this will secure your space in the new semester.

In recognition that most test centres have been or remain closed, SLC has expanded the range of options that are acceptable for proof of English proficiency. If you are applying under the Student Direct Stream and have any questions or concerns, please contact the SLC Representative in your country.

Students may contact their ISAs at any time and book an appointment to discuss their personal concerns.

Kingston Campus:

Cornwall Campus:

Brockville Campus:

All programs will run via alternate (online) delivery method during the first semester. Any on-campus components will be moved to future semesters. There will be no mandatory on-campus components in the first semester for any international student.

International and domestic students will study together. All online courses are led by SLC instructors and may include online discussions, chats, virtual meetings, video walkthroughs, online presentations, website resources and aspects of experiential learning.

All students will need laptop computers to successfully complete program work. The most important characteristics of the laptop is the processing speed, and this will matter more for “high-tech” programs, such as Business Analytics, Game Programming, UI/UX Design etc.

All software, for the purpose of completing coursework and learning, is already included in the tuition fees. Microsoft Teams is the official platform approved for classes by SLC, although some professors may prefer Zoom or other platforms.

As much as we would love to welcome our students to campus, we have to abide to the regulations imposed by the Canadian Federal and Provincial Governments. We understand the challenges that international students are facing due to alternate (online) delivery. SLC is committed to providing all students a high-quality learning experience with dedicated, highly-skilled professors. You can start your program while studying from the comfort of home. Our goal is to have you in Canada and on campus as soon as it is safe for everyone.

We know that some students may find it difficult to follow the online schedule due to time zone differences and unreliable Internet connections. If you are unwilling to proceed with online studying, we suggest that you defer your studies to the next available intake.

We use cookies to ensure you the best navigation experience. By using our website, you agree to our use of cookies.
Learn more about our privacy policy.

We use cookies to ensure you the best navigation experience. By using our website, you agree to our use of cookies.
Learn more about our privacy policy.