Office Administration - General

Brockville Campus | Program Code: 0620
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A career in office work is challenging, fastpaced, and interesting. In a typical office, you might be required to create/maintain a website, produce flyers, or generate a news letter. You certainly will need to know how to use the Internet for information, travel arrangements, and e-mail processing. Further, you will be expected to manage electronic word processing, spreadsheets, databases, presentations, and desktop publishing. ‘Soft skills’ such as the ability to manage your time, greet visitors properly, and answer the telephone effectively are highly valued by employers and taught in this program.

Program Details

Code 0620
Start Date September
Credential Ontario College Certificate
Campus Brockville
Program Length 1 Year
Delivery Full-Time

Program Highlights

The role of an office administrator has changed and continues to evolve leading to variety of rewarding careers.

The Office Administration - General Program prepares graduates for current and future office trends. Experienced faculty prepare students to work in dynamic business environments. Students become extremely computer literate through instructional scaffolding. Faculty provide a supportive and professional environment that allows students to build on their current level of knowledge, which leads to mastery of the skills required in a business office.

Students graduate from the program appreciating the value of being an office administrator and become advocates of the profession during their career.

Program Outline


Office procedure skills are essential to support the daily operations of an office environment. The course introduces students to the use of office technology, electronic record keeping, and web-based tools. Students develop professional conduct skills through the use of emails, business presentations, and personal time management.

Effective use of a spreadsheet program is essential to working in an office environment. This course introduces students to basic spreadsheet operations. In computer labs, students perform general computation tasks using spreadsheet software to produce business documents within established deadlines.

Word processing skills are essential to working in an office environment.  This course introduces students to the basics of keyboarding and word processing skills and applications.  In computer labs students produce basic business documents in a timed setting.

This course is designed to help students develop and practice the communication skills needed to succeed in college and workforce environments. Emphasis is placed on improving foundational communication strategies-reading, writing, listening, and speaking—and on developing research and critical thinking skills. 

This course is designed to provide students with systematic knowledge and skills in computerized accounting and office administration. Students are taught in a hands-on environment to journalize accounts receivable, accounts payable, sales, inventory and payroll transactions, prepare bank reconciliations and calculate payroll.

Office procedure skills are essential to support the daily operations of an office environment. This course develops previously learned skills acquired in OFAD 2 Office Procedures I particularly office technology and communication. Further skills taught and practiced include minute taking, scheduling, records management, travel, and finance. 

Prerequisite(s): OFAD2 + OFAD90 + OFAD122

Word processing skills are essential to working in an office environment. This course develops intermediate word processing skills and applications building on the skills learned in Introduction to Word Processing. In computer labs students practice producing complex business documents in a timed setting.

Prerequisite(s): OFAD122 + OFAD2 + OFAD90

Effective management of information is an integral part of working in an office environment. Information can come in a variety of forms. This course introduces students to basic database operations, from designing tables and queries to creating forms and reports. In computer labs, students perform general tasks using database software to produce business documents within established deadlines.

Communication skills, including the appropriate use of social media in a business setting, are essential to working in an office environment. Building on general communication skills learned in the first semester of the office administration programs, students practice producing documents for a business setting including minute-taking. In preparation to seek employment in their field, students learn the essentials of resume writing, cover letters, networking and interviewing. 

Prerequisite(s): COMM110 OR COMM34

Learners explore individual behaviour and environments in organizations, including such topics as perception, attitudes, work motivation, prevention, and wellness. The study of group dynamics is also addressed, including such topics as team building, leadership, and decision-making. Students also look at organizational structure, culture, and change. 



Admission Requirements

Ontario Secondary School Diploma (OSSD) with the majority of Grade 11 and 12 courses at the C, U or M level including the following prerequisites:

  • Grade 12 English at the C or U level
  • Grade 11 Math

For OSSD equivalency options, see Admission Requirements.

If you are missing prerequisite courses, enroll in the Career/College Prep program - free for Ontario residents who are 19 years or older.

Other Requirements

  • Co-op Work Permit (For All International Students Only - students must have this document with proper remarks to begin their placement.  If you have any questions, please email

Technical Requirements

Students will be working in computer labs during their regular scheduled classes.  In order to attend virtual classes or complete homework outside of on-campus delivery, students will be required to have the following technical equipment at home:

  • Windows Personal Computer (laptop or PC) (Mac computers are not compatible with all software applications)
  • Webcam and microphone
  • Printer
  • USB – 16 GB minimum
  • Suggested: 2nd computer monitor, external keyboard and mouse



Program Fees
Ancillary Fees
$2,721.36 CAD
Program Fees
$0.00 CAD
Ancillary Fees
$1,531.33 CAD
$4,252.69 CAD

Fees are estimates only.  Tuition is based on two semesters.

Program Fees
Ancillary Fees
$16,430.00 CAD
Program Fees
$0.00 CAD
Ancillary Fees
$1,761.95 CAD
$18,191.95 CAD

Fees are estimates only.  Tuition is based on two semesters.


Our Brockville campus received a major facelift in 2018 and has a brand new library, complete with individual and group study space, a newly renovated cafeteria, student common lounges, and more.

Brockville Campus

Career Opportunities

Graduates from the Office Administration - General program find challenging entry-level positions in local business offices, non-profit organizations, government institutions, insurance and real estate offices etc.


  • Sherwood Park Manor
  • Lanark Lodge
  • Elgin Manor Nursing Home
  • CPHC Brockville Family Health
  • Upper Canada Family Health Team
  • Perth & Smiths Falls District Hospital
  • Ottawa Gastrointestinal Institute
  • Bayshore Home Health
  • Seaway Physiotherapy Centre
  • Brockville Chiropractic and Health Associates
  • Grenville Mutual Insurance Company
  • Leonard Group Financial
  • Upper Canada District School Board
  • Ontario Court of Justice
  • Leeds & Grenville Economic Development
  • Ron Merkley Appraisals
  • Wiltse’s – Brockville Glass
  • St. Lawrence College
  • Beattie Dodge Chrysler
  • Various doctor’s offices, Brockville


"After years in the workforce, I decided it was time for a career change and going back to college was the answer. My daughter had graduated high school, worked for a couple years, and decided to go to college. We chose the Office Administration – Medical program at SLC and we attended together and graduated together. We are both working full time in our field."
Karen Arcand & Kelsey Arcand-Amell
"Beginning the Office Administration program at age 53 was daunting. Nevertheless, I was eagerly accepted and included by faculty and students. Age was a plus, not a hindrance. I had experiences and skills to offer, but so much more to learn and discover from the college, peers and the curriculum that is on-point for everyday work life. "
Monica Mroz

Other Information

Programs at St. Lawrence College are delivered using a variety of instruction modes. Courses may be offered in the classroom or lab, entirely online, or in a hybrid mode which combines classroom sessions with online learning activities. Program delivery can be run weekdays, weekends or evenings. Upon registration, each full-time student is provided a St. Lawrence College email account which is used to communicate important information about program or course events.

Program Contacts

Program Contact
Patti Carter
613.345.0660, ext. 3224

Admissions Information
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