Health Care Administration

Career and Professional Development provides students with processes to interpret workplace behaviours and differentiate which behaviours are progressive or deconstructive in relation to healthcare management goals. Through self-assessment, students compare their own values, skills, traits and characteristics to the needs of health management organizations. Observation, reflection, goal-setting, ethics, communication, employee engagement and leadership are major themes that students correlate to developing a progressive career path.

This course introduces students to the fundamentals of computer technology required to successfully communicate, present, produce and interpret documents, delineate data in spreadsheets, understand database systems and conduct effective search techniques that are essential in a professional medical environment. In addition to Microsoft Office applications, students explore how the basic computer works and identify a variety of computer classifications and the major hardware components in order to make informed decisions needed in a fast-paced health care administration environment. Students explore the importance of academic honesty and integrity guidelines by creating documents that follow recognized citation formats and by conducting effective research searches to support document production. Course content is delivered using lecture and discussion formats. Practical hands-on assignments, student presentations, quizzes and tests reinforce the content and skills that are taught.

Students acquire foundational knowledge for more in depth elements of the Health Care Administration Program. At the outset students explore definitions of health and how it is measured. Next students examine the past, present and future of the Canadian healthcare system – its problems, challenges and issues. Finally, students acquaint themselves with constructs, elements and operations of regional delivery system

This course will provide students with basic financial skills required to manage within a healthcare organization. Students will use analytical and critical thinking skills to solve financial problems typical in health care. A focus of the course will be on the financial decision making in order to effectively manage organizational resources and implement strategic decisions.

This course will provide students with the skills to communicate effectively in a professional health care environment. Students will produce and communicate correspondence that reinforces strategic and operational goals of the organization. Students will be required to use a variety of research tools and technologies (including social media) to prepare and communicate effectively with a variety of stakeholders.

This course will provide technical skills development in the use of computer applications such as word, excel, access, powerpoint, and enterprise systems. Students will learn how to use these applications to improve communications, support strategic and operations goals, improve human relations and organizational culture. Students will also learn the importance of developing and maintaining a secure information system to protect client confidentiality.

This course will provide an introduction to the theories and practices of effective health care leadership. Students will apply theory and research skills to explore and resolve organizational challenges and support strategic goals. Students will explore the impact of leadership on decision-making, ethics, human relations, and organizational culture.

This case based course will allow students to research, reflect, and communicate ethical decision making as applied to operational and strategic goals in a health care environment. Students will be required to look at ethical decision making from a variety of stakeholder perspectives.

This course will provide an overview of the current legal landscape within Canadian Health Care with emphasis on Ontario. Students will explore the impact of legal decisions on the provision of service delivery, labour relations, policy, and other managerial functions. Students will also explore the role of institutional governance, accreditation, and risk management in health care.

This course provides an overview of the current federal and provincial policy impacting the operation and service delivery of health care in Ontario. Students will become familiar with the internal and external factors impacting policy decision making and implementation.

This course will teach students the process of critical thinking and decision making and will apply these skills to solve management and leadership problems in health care. Students will use quantitative and qualitative data to support decision making. Students will practice managerial and leaderships skills that support effective problem solving.

This course will explore the impact of managerial decision making on operational effectiveness. Topics included are project management, facilities management, supply chain, and effective service delivery. Students will become familiar with the environmental factors that affect health care operations and determine the impact on organizational resources.

This course will teach students the process of critical thinking and decision making and will apply these skills to solve management and leadership problems in health care. Students will use quantitative and qualitative data to support decision making. Students will practice managerial and leadership skills that support effective problem solving.

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This course will provide students the opportunity to develop the necessary skills to manage staff, create a positive organizational culture, lead within a unionized workplace. The course will provide an overview of the Human Resources areas that most significantly impact a health care administrator, such as health and safety, training and development, and labour relations.

This course will provide an overview of the techniques used to collect, analyze, and report quantitative and qualitative health care data. Students will be required to use research and critical thinking skills to interpret and present data. Students will be able to apply statistical analysis to support decision-making for strategic, organizational and quality improvement.

This course is designed to enable students to explore areas of vocational interest using environmental scanning. Students use research skills and community interaction to develop a portfolio of specific sectors and industries of interest to them. They examine these areas from a Canadian context in order to enhance their academic and future professional success.

Students will research, prepare, and present in-depth analysis of a current managerial problem facing health care administrators. Students are expected to apply a wide variety of concepts presented in other courses including the impact of the problem on human resources, organizational culture, leadership, finances, operations, policy and strategic operational goals.

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