The Health Care Administration International Stream program is a business program that will provide health care practitioners with business and leadership fundamentals. The program is geared toward international students who have previous education and work experience in health care who wish to develop their managerial and leadership skills.
The international program is a four-semester graduate certificate which has been designed to transition students to learning in Canada, becoming familiar with the Canadian Health Care system, and making international students career ready. The curriculum is geared toward providing a wide base of business skills in a health care context such as financial, communication, human resources, leadership, operations, and critical thinking. Graduates of the program would be suited for careers in entry or middle management positions in a wide variety of health care settings such as clinics, hospitals, and private facilities. The program is delivered over four 14-week semesters.
Being able to communicate effectively is necessary for professional employment and for conducting academic research. Through engaging activities using key learning strategies, students practice oral and written skills to enable them to communicate well in professional and academic environments.
Students acquire foundational knowledge for more in depth elements of the Health Care Administration Program. At the outset students explore definitions of health and how it is measured. Next students examine the past, present and future of the Canadian healthcare system – its problems, challenges and issues. Finally, students acquaint themselves with constructs, elements and operations of regional delivery system
Career and Professional Development provides students with processes to interpret workplace behaviours and differentiate which behaviours are progressive or deconstructive in relation to healthcare management goals. Through self-assessment, students compare their own values, skills, traits and characteristics to the needs of health management organizations. Observation, reflection, goal-setting, ethics, communication, employee engagement and leadership are major themes that students correlate to developing a progressive career path.
This course introduces students to the fundamentals of computer technology required to successfully communicate, present, produce and interpret documents, delineate data in spreadsheets, understand database systems and conduct effective search techniques that are essential in a professional medical environment. In addition to Microsoft Office applications, students explore how the basic computer works and identify a variety of computer classifications and the major hardware components in order to make informed decisions needed in a fast-paced health care administration environment. Students explore the importance of academic honesty and integrity guidelines by creating documents that follow recognized citation formats and by conducting effective research searches to support document production. Course content is delivered using lecture and discussion formats. Practical hands-on assignments, student presentations, quizzes and tests reinforce the content and skills that are taught.
This course will provide students with the skills to communicate effectively in a professional health care environment. Students will produce and communicate correspondence that reinforces strategic and operational goals of the organization. Students will be required to use a variety of research tools and technologies (including social media) to prepare and communicate effectively with a variety of stakeholders.
This course will provide an overview of the current legal landscape within Canadian Health Care with emphasis on Ontario. Students will explore the impact of legal decisions on the provision of service delivery, labour relations, policy, and other managerial functions. Students will also explore the role of institutional governance, accreditation, and risk management in health care.
This course will explore the impact of managerial decision making on operational effectiveness. Topics included are project management, facilities management, supply chain, and effective service delivery. Students will become familiar with the environmental factors that affect health care operations and determine the impact on organizational resources.
This course will teach students the process of critical thinking and decision making and will apply these skills to solve management and leadership problems in health care. Students will use quantitative and qualitative data to support decision making. Students will practice managerial and leadership skills that support effective problem solving.
This course will provide students the opportunity to develop the necessary skills to manage staff, create a positive organizational culture, lead within a unionized workplace. The course will provide an overview of the Human Resources areas that most significantly impact a health care administrator, such as health and safety, training and development, and labour relations.
This course will provide an overview of the techniques used to collect, analyze, and report quantitative and qualitative health care data. Students will be required to use research and critical thinking skills to interpret and present data. Students will be able to apply statistical analysis to support decision-making for strategic, organizational and quality improvement.
Students will research, prepare, and present in-depth analysis of a current managerial problem facing health care administrators. Students are expected to apply a wide variety of concepts presented in other courses including the impact of the problem on human resources, organizational culture, leadership, finances, operations, policy and strategic operational goals.
This course is an analysis of innovation and change management frameworks in a rapidly changing business environment. Students explore the concepts and methodologies related to innovation and change management. Students learn about best practices for organizational change and creating cultures of innovation. Topics covered include the reasons for change, factors that influence change, and how change affects all aspects of business.
Two or three year College Diploma or University Degree.
It is recommended that students have education and/or work experience in a Health Care industry.
When computers are required during in-person class hours for computer-based courses (eg. COMP5000, COMP5002), students will be working in computer labs.
In order to attend virtual or alternate delivery classes, work in teams in virtual workspaces, or complete homework outside of campus and on-site computer lab hours, students will be required to have the following technical equipment:
- Windows Personal Computer (laptop or PC) (Mac computers are not compatible with all software applications)
- MS Office (included with St. Lawrence College fees)
- Webcam and microphone
- High-speed internet connection
Students in Hyflex classes (those being delivered both face-to-face and virtually at the same time) may also require a computing device to connect with Microsoft Teams from time to time. This may be done through a smartphone or laptop.
Our Kingston campus has seen significant renovation over the past few years, including a brand new Student Life and Innovation Centre that houses a new gymnasium, fitness centre, pub, and more.
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