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Manager, Student Rights and Responsibilities

  • Job ID: ADMN-25/26-034
  • Location: Tri-Campus
  • Deadline: August 18, 2025
  • Job Type: Administrative/Management
  • Start Date: Immediately 
  • Department: Health, Wellness, & Accessibility
  • Number of Positions: 1
  • Duration: Full-Time

POSITION SUMMARY

Reporting to the Dean Student Success, the Manager, Student Rights and Responsibilities is responsible for the overall administration and management of operations of the Student Rights and Responsibilities Office.

The Manager is responsible for the development of continuous improvements to the College’s Student Code of Conduct policy and procedures for non-academic conduct issues, Academic Appeal Policy and Procedures, Sexual and Gender-Based Violence prevention and response and policy administration, and acts as, Chair and primary Case Manager to the College’s Behavioural Intervention Team. The Manager participates with and directly supervises the Student Rights and Responsibilities Officer (SRRO) who is responsible for advising students on the Academic Appeal process, providing support to students engaged in policies related to the Student Rights and Responsibilities portfolio, and education and training for the college community. The position will provide leadership and support to the SRRO including coaching, assignment of work, and performance management. The Manager will maintain responsibility for management of all student conduct or complaint cases that are of a high-risk or complex nature.

The Manager is responsible for acting as a resource and point of intake for students utilizing the College’s Sexual and Gender-Based Violence Prevention Policy and protocol and provides appropriate referrals to internal and external resources related to the protocol and practice. This position is the first point of contact for student victims/witnesses of sexual violence and in partnership with the SRRO, provides referrals to campus and community resources. The Manager will, in conjunction with the Sexual Violence and Harassment Prevention Task Force, evaluate awareness and training needs, oversee and lead program development, and facilitate the SRRO in implementation of awareness building campaigns and training in support of the College’s Sexual Violence protocol. The Manager also assists the Dean with annual consolidation of metrics, and initiatives for mandatory Ministry and Board reporting related to Sexual Violence prevention. 

The Manager takes a lead role in needs assessment, development and implementation of preventative programming training for student and faculty, including but not limited to development of substance abuse prevention programming, crime prevention initiatives, referrals for counselling, establishment of community service opportunities and the coordination of the efforts of campus civility initiatives with other co-curricular events on campus. The position is responsible for quality assurance and collects feedback from faculty, staff and students to determine training topic and delivery needs. This process involves collaboration with College Security, Student Wellness, Academic Divisions, and Health Services to provide a civil, safe and healthy campus environment through preventative programming and follow-up support to students.

The Manager participates on College’s and Community committees and various ad hoc committees, teams, and task forces. The Manager will also participate in the college’s Equity, Diversity and Inclusion and Mental Health Strategy initiatives to contribute a campus culture in line with the institution’s value of Belonging. 

Qualifications

Education and Experience:

A minimum of a Master’s degree in social work, alternative dispute resolution, behavioural psychology, or a related field in social science with evidence of commitment to lifelong learning.

A minimum of 3 years of professional experience in criminal justice, student conduct, and/or other areas from which knowledge of due process in administrative decision-making can be acquired. Leadership or progressive work experience in a post-secondary education or social services setting. Experience using a variety of computer applications. Understanding of, and experience working with, judicial review processes. Experience in teamwork with diverse community member perspectives.

Other Required Qualifications:

    • Advanced knowledge of student/human development theories as they pertain to the post-secondary environment.
    • Demonstrated interpersonal skills, team building, networking, and mediation / conflict resolution skills.
    • Demonstrated commitment to the enhancement and promotion of diversity and inclusion.
    • Demonstrated ability to work effectively with a variety of constituents.
    • Demonstrated commitment to fairness, student development and educational outcomes for student conduct proceedings.
    • Decision-making skills
    • Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
    • Ability to mediate, counsel, facilitate, innovate, guide, advocate, encourage and mentor.
    • Sound knowledge of case management and well-developed organization skills to accurately file, code and add items to a case
    • Superior oral and written communication skills.
    • Ability to work independently.
    • Public relation skills and knowledge of media relations.
    • Working knowledge of a variety of software packages including MS Word and Excel.
    • A strategic understanding of the challenges, emerging trends and issues in post-secondary education.
    • Demonstrated commitment to academic excellence and student success.
    • Knowledge of appropriate legislation pertaining to the postsecondary educational environment such as: Ontario Human Rights Code, Freedom of Information and Protection of Privacy Act, Sexual Violence and Harassment Action Plan Act.
    • Effective written/verbal communication skills to establish and maintain working relationships both inside and outside the College.
    • Open, positive, collegial, collaborative leadership style.
    • Negotiation and advocacy skills.
    • Leadership and management skills.
    • Strategic development skills.
    • Knowledge of legal and human rights legislation.
    • Knowledge of current issues and best practices regarding safety and security, youth culture, student development theory, and student service delivery.
    • Knowledge of, and experience with, best practices in mental health/distress/crisis assistance.

    Physical/Work Environment Essential Requirements:

    The successful incumbent must have the ability to report to the work location or work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy.

    Salary & Terms

    • Admin Group:            Pay Band 11: In addition to the salary range of  $98,395 - $122,994 per annum, commensurate on education and                                              experience. In addition to the salary, the position is eligible for pay for performance.
    • Hours per week:        37.5
    • Posted Date:              August 6, 2025
    • Closing Date:             August 18, 2025 (4:00 p.m.)

    Documents

    How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.

    THIS IS A FULL-TIME ADMINISTRATIVE POSITION

    This posting is for an existing vacancy at St. Lawrence College. The College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.  St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People & Culture at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Talent Management Consultants will address your requests for accommodation confidentially.

    This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.

    APPLY HERE