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SLC Information Technology Services main office is located on the Kingston campus, with facilities and support staff distributed at each of the College campuses. We manage the College’s network and communications infrastructure and deliver services that support teaching and learning, including:

SLC.me
Account services and management
Files Storage
Email, calendar, and cloud tools
Computers, phones, printers
Blackboard (LMS)
Labs and Classrooms
Approved Applications
Network Access including WiFi

IT Service Desk – Extended Support Plan

March 2020

Hours of Operation

Starting on March 21, 2020, the IT Service Desk hours will be:

8:00am to 8:00pm (Monday – Friday)

12:00pm to 4:00pm (Saturday & Sunday)

IT staff have been distributed to cover these extended hours. Each shift provides a small team of Service Desk Analysts and Technologists with virtual coverage by email and phone.

No on-campus support is provided at this time.

Contact Information

Call us at:
Brockville: 1-613-345-0660 ext. 4357
Cornwall: 1-613-933-6080 ext. 4357
Kingston: 1-613-544-5400 ext. 4357

or

Email us at its@sl.on.ca

How-to IT Service Guides

We have prepared a number of “How-to Guides” that will help you get started at St Lawrence College. Students looking for assistance click here Student IT How-to Guides. Staff and Faculty looking for assistance click here Staff & Faculty How-to Guides. If you are still having issues or have questions, please call us at the numbers listed above.