SLC is pleased to announce the launch of a new pilot project to train and develop workers for the hospitality industry in Kingston and Smiths Falls. The program, called Tourism and Hospitality Fundamentals, is funded by a Skills Advance Ontario grant of $395,000 from the Ministry of Labour, Training, and Skills Development to create and deliver this program to 80 participants, free of charge.
The program will run from February to May 2021 and will be available to current hospitality industry employees and job seekers. The training will be comprised of modules focused on a wide range of key skills identified for the tourism industry. The program includes core/mandatory modules, as well as electives based on each participant’s areas of interest or specialization desired.
Participants will also earn industry-recognized certification such as Smart Serve, Safe Food Handling, and WHMIS, as well as take modules on Customer Service, Tourism, COVID-19 Safety Protocols, Housekeeping, Culinary Basics, and a locally-focused, custom-built Tourism Ambassador program.
The flexible, online delivery of this program will focus on Kingston and Smiths Falls. SLC developed the curriculum in partnership with local advisory groups, including Tourism Kingston, the Kingston Accommodation Partners, the Smiths Falls Economic Development Office, the Ontario Tourism Education Corporation (OTEC), RTO 9 – South Eastern Ontario, and a number of key employers in the region.