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Arrival to Canada during COVID-19

Important Information for Students (International and Canadian) Arriving from Outside Canada

All students travelling to St. Lawrence College from outside of Canada are required to self-isolate for a period of 14 days and receive a COVID test during that time.

Where St. Lawrence College becomes aware of any compliance issues within the 14-day mandatory self-isolation period; and/or any cases of COVID-19 infection during the 14-day mandatory quarantine period, we will coordinate with Public Health Authorities and other local authorities where necessary.

The Government of Canada has announced that as of February 22, 2021:

  • All air travellers, with some exceptions, will be required to take a COVID-19 molecular test when they arrive in Canadabefore exiting the airport in addition to another toward the end of their 14-day quarantine period. This is in addition to the mandatory COVID-19 test result that must be provided to the airline before boarding a flight from another country into Canada, based on a PCR test taken 72 hours prior to departure.

  • Air travellers will also be required to reserve prior to departure to Canada, a 3-night stay in a government-authorized hotel.Travellers will be required to stay at their reserved hotel for up to 3 nights, at their own cost, while they await the results of their arrival test. Hotel booking information is available online. Travellers will need to book a hotel in the city in which they first arrive in Canada. It is up to the traveller to choose where they wish to stay, book in advance of departure and pay the cost of the hotel to the hotel directly. The price will include costs associated with the room, food, cleaning, infection prevention and control measures, and security as well as transportation.  Note: this MUST be booked prior to departure for Canada, proof of which must be shown upon arrival at the airport in Canada.

  • If travelers receive a negative result on their arrival test, they will be able to take a connecting flight to their final destination and/or move to the location of the remainder of their 14-day quarantine. See below for information about St. Lawrence College Quarantine Packages, available for day 4 through 14 of quarantine.

  • All travellers,whether arriving by land or air will be required to submit their travel and contact information, including a suitable quarantine plan, electronically via ArriveCAN before crossing the border or boarding a flight.
  1. More information is available on the Government of Canada website
  2. Review the Government guide: Entering Canada by AIR during COVID-19
  3. Click here for the most up to date Flying to Canada requirements checklist

It may be possible for you to travel to Canada if you meet the below requirements from IRCC as well as follow the steps below to prepare for travel.

IRCC Requirements

Asymptomatic international students may travel to Canada, if meeting the following requirements: 

  • They must be in possession of a valid study permit or letter of introduction; and
  • They must be attending a designated learning institution (DLI) with a COVID-19 readiness plan approved by the province or territory.
  • They must provide proof of a negative COVID-19 molecular test result to the airline prior to boarding international flight bound for Canada.
  • They must get tested for COVID-19 upon arrival and quarantine for 3 days (out of the 14-day mandatory quarantine) at a Government approved hotel, at their own cost.

Download Mandatory Apps

Download the following apps:

  1. iCent app
  2. ArriveCAN App

iCent App

iCent logo

This app is mandatory for all students travelling to Canada and contains critical information you must follow upon arrival in Canada and at St. Lawrence College. Students will only receive their timetable before the start of the semester if they download the iCent app and complete the mandatory forms. Failure to do so will result in delays in starting your program.

Follow these steps to download the iCent app:

  1. Visit the App Store or Google Play and download the app
  2. Enter Canada in the “Institution Country” field
  3. Enter St. Lawrence College International in the “Institution Name” field
  4. Use your email to register for the app, you will be sent an email with your PIN. Please remember to check your Junk Mail inbox
  5. Use your PIN to login the app  

For assistance or questions, contact: support@iCentapp.com.

Note:  Please ensure to allow notifications so that you are able to receive all important information through the app.

If you cannot access the App version of iCent, you can access the iCent App Content via web browser as well!

Google Android in ChinaWe are aware that there have been some download issues for iCent in mainland China. If you are in mainland China, download the app directly.

COVID Safe Canada: Within the iCent app, locate the COVID Safe Canada icon on the home screen. COVID Safe Canada supports international students arriving to Canada with forms, guidelines, resources, live chat and more. You will submit key information to St. Lawrence College regarding your arrival and quarantine plans through COVID Safe Canada.

covid safe canada logo

ArriveCAN App

ArriveCAN app logo

Canadian Border Services has launched their ArriveCAN app which will support you in your immigration to Canada. Download this mandatory app and follow their instructions.  Any co-arriving family members will also be required to download this app. You will need to use the ArriveCAN App to confirm arrival and to check in daily during your 14 day quarantine period. Download the ArriveCAN App.

You are required to download and use both the St. Lawrence College iCent app and the Government of Canada ArriveCAN app. 

Complete these mandatory forms in iCent:

All students must complete the Mandatory Spring 2021 Start form, even if you will not be travelling at this time.  If you are not planning to travel, this is the only form you need to complete.

If you will be travelling, you will also need to proceed and fill in the remaining forms below.

ArriveCAN app screenshot

Quarantine/Self-Isolation Information:

Mandatory Self-Isolation: All students travelling to Canada are required to self-isolate for a period of 14-days. These rules apply after any subsequent international travel for as long as the self-isolation requirement remains a directive of the Government of Canada. As of February 22nd, your 14-day quarantine will be in 2 parts:

  • 3 night stay in a government-approved hotel while you await results of the COVID-19 test you will take upon arrival at the airport in Canada
  • 11 night stay at a quarantine location approved by St. Lawrence College prior to arrival, during which you will take another COVID-19 test

Step 1: Book your 3 night stay in a government-approved hotel

  1. 1-800-294-8253 (toll-free within North America)
  2. 1-613-830-2992 (collect outside of North America)
  • You will be required to stay at this reserved hotel for up to 3 nights, at your own cost, whilst you await the results of your arrival test. Please ensure that you are booking this hotel in the city in which you first arrive. Example: If you have a transit flight through Vancouver airport, you will be required to book your 3 night stay in this city until you have received your test results. If you receive a negative result during this time from your arrival test, you will be able to take a connecting flight to your final destination/move to your approved location for the remaining 11 days of your quarantine.
    • You are responsible for booking the 3 night stay with the hotel and covering all costs. Note: this MUST be booked prior to departure for Canada, proof of which must be shown upon arrival at the airport in Canada.
    • Upload proof of your 3-day hotel booking when you submit your Quarantine Plan form (see Step 3).

     

    Step 2:  Book your 11-night quarantine package

    • Lawrence College requires that all travelling students quarantine in hotels only.
    • We strongly recommend that you book an iCent quarantine package.

    To view the quarantine package:

    1. Launch the iCent App (See instructions above to download this mandatory app)
    2. Click the COVID Safe icon located on the home screen of the app
    3. Look for “Quarantine Packages”

     

    You can also view our quarantine packages here.

    1. Embassy Suites by Hilton Montreal Airport
    2. Holiday Inn & Suites Pointe-Claire
    3. Holiday Inn-Toronto Airport East

    Step 3: Submit your completed Quarantine Plan Form through the iCent app

    To find the form:

    1. Launch the iCent App (See instructions above to download this mandatory app)
    2. Click the COVID Safe icon located on the home screen of the app
    3. Look for “Mandatory Forms”

    The Quarantine Plan Form will allow you to choose your St. Lawrence College pre-approved Quarantine Package (see below for details).

    You are required to submit your travel and contact information, quarantine plan and COVID-19 Self-Assessments via the ArriveCAN App before you board your flight to Canada, and be ready to show your ArriveCAN receipt upon arrival.

    Please note:

    • If your quarantine plan does not meet IRCC requirements, St. Lawrence College staff will connect with you through the app or email to discuss.
    • St. Lawrence College will not permit you to quarantine in a private residence.  We are only allowing hotel quarantine options at this time.

    COVID Tests You Are Required to Take

    There are 3 COVID tests that travelers are required to take when travelling to Canada:

    1. Before Departure for Canada: all air passengers five years of age or older will be required to test negative for COVID-19 before travelling from another country to Canada. Documentation of a negative laboratory test result must be presented to the airline prior to boarding a flight to Canada. The test must be performed using a COVID-19 molecular polymerase chain reaction (or PCR) test and must be taken within 72 hours prior to the traveller’s scheduled departure to Canada. See the Government of Canada website for further details.
    2. Upon Arrival at the Airport in Canada: all travelers are required to take a mandatory COVID-19 test on arrival at the Canadian airport where they land. See the Government of Canada News Release for further details.
    3. During Quarantine: All students arriving from outside Canada are required to take one COVID-19 test during their 14-day quarantine, as well as on day 15. Students will receive further information about how to take this test from our staff, during their quarantine.

    Self-Isolation/Quarantine Guidelines

    Visit the following Government of Canada resources which explain how to quarantine and self-isolate:

    Other Essential Preparations

    Attend our Pre-Departure Webinar: Pre-Departure Planning and Travels During COVID-19 (Link to pre-departure page mentioned above)

    Review the Mandatory Government of Canada Advice
    When preparing to come to Canada, please review the Government of Canada website for the steps to follow upon arrival. These steps are mandatory and will help control the spread of the virus.

    Quarantine Planning
    Ensure you have snacks, toiletries, medical equipment, etc. to last the duration of the 14 day quarantine period.

    Phone Wi-Fi in Canada
    Please contact the COVID Safe team via the iCent app for more details. International students will be provided a free SIM card from the Chatr Mobile booth at Pearson Airport in Canada, where you will be able to get support with setting up your phone Wi-Fi in Canada.

    Airline Requirements and Airport Safety

    Infographic Entering Canada by Air

    Please review the Toronto Pearson Airport safety recommendations page before your flight. 

    If you are travelling by air, check your airline requirements before your flight. You must submit a negative PCR COVID test result no more than 72 hours before your initial scheduled flight departure time (see the Government of Canada website for further details.) Anyone showing symptoms of COVID-19 will not be allowed to enter Canada. You will also be required to take a COVID test upon arrival at the airport. You must have a non-medical face covering to wear during your entire journey. You must go directly from the airport to your place of quarantine or isolation, without stopping anywhere.

    When entering Canada, you will be:

    • asked if you have a cough, fever or difficulty breathing
    • required to acknowledge that you must:
    1. quarantine for 14 days if you don't have symptoms or
    2. isolate for 14 days if you have symptoms of COVID-19
    • asked if you have a suitable place to isolate or quarantine, where:
    1. you'll have access to water, food and medication
    2. you won't have contact with people at high risk of severe illness from COVID-19

      Immigration Requirements

      Upon arrival in Canada, ensure that you have the following documents with you in your carry-on:

      • ArriveCAN digital receipt (found in app)
      • Study Permit Approval Letter (also referred to as your Letter of Introduction, or Port of Entry Letter)
      • Letter of Acceptance from SLC
      • Tuition fee receipts
      • Proof of Negative COVID Test. Please see the iCent App “Before you Travel Checklist” for more information.
      • Quarantine plan booking confirmation and contact information

       

      Proceed to Government-Approved Hotel
      Ensure you continue to wear a non-medical face coveringYou must go directly from the airport to the government-approved hotel without stopping anywhere. See the Government of Canada webpage for information about your responsibilities during this hotel stay and how to get to the hotel.

      Self-isolate/Quarantine
      Once you enter Canada, you must self-isolate/quarantine for a total of 14 days.

      What to Expect during Self-Isolation and Quarantine

      During Self-Isolation, you are expected to:

      • Stay inside your quarantine location
      • Not receive visitors
      • Avoid contact with others
      • Monitor yourself for symptoms
      • Check in daily using both the ArriveCAN app and iCent app. You will receive a daily reminder through the app to complete your check-in. 

      If you need support or have questions at any time:

      You will be called by the Government of Canada from the phone number 1-888-336-7735 to verify your compliance during your 14-day quarantine.

      You will also receive wellness and support check-ins from St. Lawrence College staff.

      Quarantine Preparations

      Medication, Supplies, Food
      Make arrangements for any necessities, such as medication, masks, cleaning supplies, phone/Internet etc, to be available and/or delivered to your residence.

      If you choose not to get the recommended meal plan in the quarantine package, you can use online delivery options. Some examples are below:

      Assistance During Quarantine

      St. Lawrence College staff will check-in with you during your 14 day quarantine to ensure your well-being, questions and supports are taken care of.

      If you need support or have questions at any time:

      Violation of Quarantine and Self-Isolation Policy

      Violating any instructions provided to you when you entered Canada is an offence under the Quarantine Act and could lead to up to:

      • 6 months in prison and/or
      • $750,000 in fines

      If you choose to break your mandatory quarantine or isolation, resulting in the death or serious bodily harm of another person, you could face:

      • a fine of up to $1,000,000 or
      • imprisonment of up to 3 years or
      • both

      St. Lawrence College is required by law to inform Public Health or Regional Law Enforcement if we become aware of any violations of the mandatory quarantine or self-isolation protocol.

      If you feel ill/test positive during quarantine

      If you feel ill during quarantine

      • During the first 14 days of isolation, if you are not feeling well and are showing COVID symptoms, use the self-assessment to determine if you may have COVID
      • If you think you have COVID, immediately call local Ontario Telehealth: 1-866-797-0000 and a nurse will ask you questions in order to direct you to appropriate care
      • If symptoms are severe for example difficulty breathing or severe muscle pain, call 911.
      • guard.me Insurance: After you have checked your province’s resources and recommendations, you may also use your Guard Me policy number to access an online or telephone consultation with a doctor who can assess your symptoms through guard.me/mobiledoctor. Your assessment via a Mobile Doctor will let you know if you need to go to a testing centre. COVID-19 test fees are only covered if you are showing symptoms of COVID-19. Reach out to Mobile Doctor and check for the closest assessment centre near your home.

       
      More information about the health insurance coverage can be found at guard.me, and more information about COVID-19 updates is available on the guard.me COVID-19 update site.

      For more information COVID-19 information and resources at St. Lawrence College, please click here.