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Arrival to Canada during COVID-19

Important Information for Students (International and Canadian) Arriving from Outside Canada

The Government of Canada has announced that as of July 5, 2021:

Fully Vaccinated Students

Fully vaccinated travellers who are permitted to enter Canada will not be subject to the federal requirement to quarantine or take a COVID-19 test on day-8. In addition, fully vaccinated travellers arriving by air will not be required to stay at a government-authorized hotel.

To be considered fully vaccinated, a traveller must have received the full series of a vaccine — or combination of vaccines — accepted by the Government of Canada at least 14 days prior to entering Canada. Currently, those vaccines are manufactured by Pfizer, Moderna, AstraZeneca/COVISHIELD, and Janssen (Johnson & Johnson). Travellers can receive their vaccine in any country and must provide documentation supporting their vaccination in English, French or with a certified translation.

For these new measures to apply to them, fully vaccinated travellers must still meet all other mandatory requirements, including pre- and on-arrival testing. Continued testing will allow public health experts to keep monitoring positivity rates at the border, monitor for variants of concern, and make further adjustments to border measures as needed.

Please see here for the full announcement from the Government of Canada website.

 Non Fully Vaccinated students:

For travellers who are not fully vaccinated, there are no changes to Canada’s current border measures.

  1. you have not received all doses of an approved COVID vaccine (only received one dose)
  2. you have had a vaccine that is not approved by the Canadian government.

It may be possible for you to travel to Canada if you meet the below requirements from IRCC as well as follow the steps below to prepare for travel.

Please see here for full details about entry to Canada. You can also view the steps below for full details.

DOWNLOAD MANDATORY APPS

Download the following apps:

  1. iCent app
  2. ArriveCAN App

ICent App

 

This app is mandatory for all students travelling to Canada and contains critical information you must follow upon arrival in Canada and at St. Lawrence College. Students will only receive their timetable before the start of the semester if they download the iCent app and complete the mandatory forms. Failure to do so will result in delays in starting your program.

Follow these steps to download the iCent app:

  1. Visit the App Store or Google Play and download the app
  2. Enter Canada in the “Institution Country” field
  3. Enter St. Lawrence College International in the “Institution Name” field
  4. Use your email to register for the app, you will be sent an email with your PIN. Please remember to check your Junk Mail inbox
  5. Use your PIN to login the app

For assistance or questions, contact: support@iCentapp.com.

Note:  Please ensure to allow notifications so that you are able to receive all important information through the app.

If you cannot access the App version of iCent, you can access the iCent App Content via web browser as well!

Google Android in China: We are aware that there have been some download issues for iCent in mainland China. If you are in mainland China, download the app directly.

COVID Safe Canada: Within the iCent app, locate the COVID Safe Canada icon on the home screen. COVID Safe Canada supports international students arriving to Canada with forms, guidelines, resources, live chat and more. You will submit key information to St. Lawrence College regarding your arrival and quarantine plans through COVID Safe Canada.

 

ArriveCAN App

 

Canadian Border Services has launched their ArriveCAN app which will support you in your immigration to Canada. Download this mandatory app and follow their instructions.  Any co-arriving family members will also be required to download this app. You will need to use the ArriveCAN App to confirm arrival and to check in daily during your 14 day quarantine period. Download the ArriveCAN App.

You are required to download and use both the St. Lawrence College iCent app and the Government of Canada ArriveCAN app.

Complete these mandatory forms in iCent:

All students must complete the Mandatory 2021/2022 Start form, even if you will not be travelling at this time.  If you are not planning to travel, this is the only form you need to complete.

If you will be travelling, you will also need to proceed and fill in the remaining forms below. 

Quarantine/Self-Isolation Information:

NON-VACCINATED TRAVELLERS 

*You are considered non-vaccinated if:

  1. a) you have not received a vaccine
  2. b) you have not received all doses of your vaccine
  3. c) you have a vaccine that is not approved by the Canadian government

Mandatory Self-Isolation: All non-vaccinated students travelling to Canada are required to self-isolate for a period of 14-days. These rules apply after any subsequent international travel for as long as the self-isolation requirement remains a directive of the Government of Canada.  Your 14-day quarantine will be in 2 parts:

  • 3 night stay in a government-approved hotel while you await results of the COVID-19 test you will take upon arrival at the airport in Canada
  • 11-night stay at a quarantine location approved by St. Lawrence College prior to arrival, during which you will take another COVID-19 test

Step 1: Book your 3-night stay in a government-approved hotel

  1. 1-800-294-8253 (toll-free within North America)
  2. 1-613-830-2992 (collect outside of North America) 
  • You will be required to stay at this reserved hotel for up to 3 nights, at your own cost, whilst you await the results of your arrival test. Please ensure that you are booking this hotel in the city in which you first arrive. Example: If you have a transit flight through Vancouver airport, you will be required to book your 3-night stay in this city until you have received your test results. If you receive a negative result during this time from your arrival test, you will be able to take a connecting flight to your final destination/move to your approved location for the remaining 11 days of your quarantine.
  • You are responsible for booking the 3 night stay with the hotel and covering all costs. Note: this MUST be booked prior to departure for Canada, proof of which must be shown upon arrival at the airport in Canada.
  • Upload proof of your 3-day hotel booking when you submit your Quarantine Plan form (see Step 3).

Step 2:  Book your 11-night quarantine package

  • Lawrence College requires that all travelling students quarantine in hotels only.
  • We strongly recommend that you book an iCent quarantine package.

To view the quarantine package:

  • Launch the iCent App (See instructions above to download this mandatory app)
  • Click the COVID Safe icon located on the home screen of the app
  • Look for “Quarantine Packages”

Step 3: Submit your completed Quarantine Plan Form through the iCent app

To find the form:

  • Launch the iCent App (See instructions above to download this mandatory app)
  • Click the COVID Safe icon located on the home screen of the app
  • Look for “Mandatory Forms”

The Quarantine Plan Form will allow you to choose your St. Lawrence College pre-approved Quarantine Package (see below for details).

You are required to submit your travel and contact information, quarantine plan and COVID-19 Self-Assessments via the ArriveCAN App before you board your flight to Canada, and be ready to show your ArriveCAN receipt upon arrival.

Please note:

  • If your quarantine plan does not meet IRCC requirements, St. Lawrence College staff will connect with you through the app or email to discuss.
  • Lawrence College will not permit non-vaccinated students to quarantine in a private residence. We are only allowing hotel quarantine options at this time.

 

FULLY VACCINATED TRAVELLERS

*You are considered fully vaccinated if you have completed all doses of a COVID vaccine approved by the Canadian government (Pfizer, Astra-Zeneca/ COVISHIELD, Moderna, Janssen: Johnson & Johnson) 14 days before you arrive to Canada.

Mandatory Self-Isolation: All fully vaccinated students travelling to Canada are required to self-isolate at an approved quarantine location until they receive a negative COVID test result. These rules apply after any subsequent international travel for as long as the self-isolation requirement remains a directive of the Government of Canada.  

Step 1: Choose a suitable quarantine location

  • You must book a hotel or find adequate quarantine accommodation (private residences must have a separate bathroom and bathroom). You can assess your quarantine plan here.

 

Step 2: Submit your completed Quarantine Plan Form through the iCent app

To find the form:

  • Launch the iCent App (See instructions above to download this mandatory app)
  • Click the COVID Safe icon located on the home screen of the app
  • Look for “Mandatory Forms”

You are required to submit your travel and contact information, quarantine plan and COVID-19 Self-Assessments via the ArriveCAN App before you board your flight to Canada, and be ready to show your ArriveCAN receipt upon arrival.

Please note:

  • If your quarantine plan does not meet IRCC requirements, St. Lawrence College staff will connect with you through the app or email to discuss.

COVID Tests You Are Required to Take

There are 2 - 3 COVID tests that travelers are required to take when travelling to Canada:

Before Departure for Canada: all air passengers five years of age or older will be required to test negative for COVID-19 before travelling from another country to Canada. Documentation of a negative laboratory test result must be presented to the airline prior to boarding a flight to Canada. The test must be performed using a COVID-19 molecular polymerase chain reaction (or PCR) test and must be taken within 72 hours prior to the traveller’s scheduled departure to Canada. See the Government of Canada website for further details. 

Upon Arrival at the Airport in Canada: all travelers are required to take a mandatory COVID-19 test on arrival at the Canadian airport where they land. See the Government of Canada News Release for further details.

During Quarantine: All non-vaccinated students arriving from outside Canada are required to take a Day 8 COVID-19 test during their 14-day quarantine.  Students will receive further information about how to take this test from our staff, during their quarantine.

Self-Isolation/Quarantine Guidelines

Visit the following Government of Canada resources which explain how to quarantine and self-isolate:

Other Essential Preparations

Attend our Pre-Departure Webinar: Pre-Departure Planning and Travels During COVID-19 (Link to the pre-departure page mentioned above)
 

  1. Review the Mandatory Government of Canada Advice
    When preparing to come to Canada, please review the Government of Canada website for the steps to follow upon arrival. These steps are mandatory and will help control the spread of the virus.
  2. Quarantine Planning
    Ensure you have snacks, toiletries, medical equipment, etc. to last the duration of the 14 day quarantine period.
  3. Phone Wi-Fi in Canada
    Please contact the COVID Safe team via the iCent app for more details. International students will be provided a free SIM card from the Chatr Mobile booth at Pearson Airport in Canada, where you will be able to get support with setting up your phone Wi-Fi in Canada.

 

AIRLINE REQUIREMENTS AND AIRPORT SAFETY

 

Please review the Toronto Pearson Airport safety recommendations page before your flight.

If you are travelling by air, check your airline requirements before your flight. You must submit a negative PCR COVID test result no more than 72 hours before your initial scheduled flight departure time (see the Government of Canada website for further details.) Anyone showing symptoms of COVID-19 will not be allowed to enter Canada. You will also be required to take a COVID test upon arrival at the airport. You must have a non-medical face covering to wear during your entire journey. You must go directly from the airport to your place of quarantine or isolation, without stopping anywhere.

When entering Canada, you will be:

  • asked if you have a cough, fever or difficulty breathing
  • required to acknowledge that you must:
  1. quarantine for 14 days (if you are not fully vaccinated) or if you are fully vaccinated that you quarantine until you receive a negative COVID test result, if you don't have symptoms or
  2. isolate for 14 days if you have symptoms of COVID-19
  • asked if you have a suitable place to isolate or quarantine, where:
  1. you'll have access to water, food and medication
  2. you won't have contact with people at high risk of severe illness from COVID-19

Immigration Requirements

Upon arrival in Canada, ensure that you have the following documents with you in your carry-on:

  • ArriveCAN digital receipt (found in app)
  • Study Permit Approval Letter (also referred to as your Letter of Introduction, or Port of Entry Letter)
  • Letter of Acceptance from SLC
  • Tuition fee receipts
  • Proof of Negative COVID Test. Please see the iCent App “Before you Travel Checklist” for more information.
  • Quarantine plan booking confirmation and contact information

 

Proceed to Government-Approved Hotel
Ensure you continue to wear a non-medical face covering. You must go directly from the airport to the government-approved hotel without stopping anywhere. See the Government of Canada webpage for information about your responsibilities during this hotel stay and how to get to the hotel.
 
Self-isolate/Quarantine
Once you enter Canada, you must self-isolate/quarantine for a total of 14 days.

WHAT TO EXPECT DURING SELF-ISOLATION AND QUARANTINE

During Self-Isolation, you are expected to:

  • Stay inside your quarantine location
  • Not receive visitors
  • Avoid contact with others
  • Monitor yourself for symptoms
  • Check-in daily using both the ArriveCAN app and iCent app. You will receive a daily reminder through the app to complete your check-in.

If you need support or have questions at any time:

You will be called by the Government of Canada from the phone number 1-888-336-7735 to verify your compliance during your 14-day quarantine.

You will also receive wellness and support check-ins from St. Lawrence College staff.

Quarantine Preparations

Medication, Supplies, Food
Make arrangements for any necessities, such as medication, masks, cleaning supplies, phone/Internet etc, to be available and/or delivered to your residence.

If you choose not to get the recommended meal plan in the quarantine package, you can use online delivery options. Some examples are below:

Assistance During Quarantine

St. Lawrence College staff will check in with you during your 14-day quarantine to ensure your well-being, questions and supports are taken care of.

If you need support or have questions at any time:

Violation Of Quarantine And Self-Isolation Policy

Violating any instructions provided to you when you entered Canada is an offence under the Quarantine Act and could lead to up to:

  • 6 months in prison and/or
  • $750,000 in fines

If you choose to break your mandatory quarantine or isolation, resulting in the death or serious bodily harm of another person, you could face:

  • a fine of up to $1,000,000 or
  • imprisonment of up to 3 years or
  • both

St. Lawrence College is required by law to inform Public Health or Regional Law Enforcement if we become aware of any violations of the mandatory quarantine or self-isolation protocol.

If You Feel Ill/Test Positive During Quarantine

If you feel ill during quarantine

  • During the first 14 days of isolation, if you are not feeling well and are showing COVID symptoms, use the self-assessment to determine if you may have COVID
  • If you think you have COVID, immediately call local Ontario Telehealth: 1-866-797-0000 and a nurse will ask you questions in order to direct you to appropriate care
  • If symptoms are severe for example difficulty breathing or severe muscle pain, call 911.
  • me Insurance: After you have checked your province’s resources and recommendations, you may also use your Guard Me policy number to access an online or telephone consultation with a doctor who can assess your symptoms through guard.me/mobiledoctor. Your assessment via a Mobile Doctor will let you know if you need to go to a testing centre. COVID-19 test fees are only covered if you are showing symptoms of COVID-19. Reach out to Mobile Doctor and check for the closest assessment centre near your home.

 
 More information about the health insurance coverage can be found at guard.me, and more information about COVID-19 updates is available on the guard.me COVID-19 update site.
 
For more information COVID-19 information and resources at St. Lawrence College, please click here.