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Arrival to Canada during COVID-19

Important Information for Students (International and Canadian) Arriving from Outside Canada

SLC has a COVID-19 Readiness Plan that allows us to be on the Designated Learning Institution (DLI) approved list; which allows our international students to enter Canada and study at St. Lawrence College. SLC’s COVID-19 Readiness Plan follows both the government and public health guidelines to ensure the safety of our students, staff, and communities.

***Please note: It is not recommended that international students (returning and new) arrive to Canada any earlier than 3 weeks before their start date of classes. Arriving earlier than 3 weeks could put you at risk of being refused entry to Canada.

Beginning January 15, 2022 only fully vaccinated students may enter Canada. If you are under 18 years of age, please refer to the Non-Vaccinated Students section below.

1. Fully vaccinated students

Fully vaccinated travellers still must submit a 14-day quarantine plan to the iCent app at least two weeks before they travel to Canada. This can be at a hotel of your choice or a private accommodation.

Once SLC has approved your travel plans, you will then need to enter your quarantine plan and proof of vaccinations to the ArriveCAN app. Border officials will ask to see your ArriveCAN receipt upon arrival.

Fully vaccinated students must check in every day with the iCent app for 14 days to ensure that they are asymptomatic.

To be considered fully vaccinated, travellers must:

  • Have received:
    • The full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines;
    • OR one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada;
    • OR three doses of a COVID-19 vaccine not authorized by Health Canada;
    • AND they received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated.
    • Currently, Health Canada approved vaccines are manufactured by Pfizer, Moderna, AstraZeneca/COVISHIELD, COVAXIN, Sinopharn, Sinovac, and Janssen (Johnson & Johnson). Vaccines do not have to be administered in Canada to be accepted.
  • Provide proof of vaccination in English or French (or a certified translation). Please carry original copies.
  • Submit all required COVID-19 information electronically using ArriveCAN prior to travel to Canada, have a paper or digital copy of their proof of vaccination, and have a suitable quarantine plan.
  • Meet the pre-entry and on-arrival testing requirements (pre-departure PCR and on arrival test) and be asymptomatic.

Click here for more information on the exemption for fully vaccinated travellers and the specific requirements.

2. Non-vaccinated students (applies to students under the age of 18)

If you are under the age of 18 and non-vaccinated, you must book 14 nights at a SLC approved hotel in the city in which you land.  For assistance with booking of your 14-night hotel stay students can use the iCent Chat Desk for 24/7 support.  Non-vaccinated students will be required to take a Day 1 and Day 8 COVID self-test.  They are also expected to check in every day with the iCent app for the entire 14 day period.

You will be considered non-vaccinated if:

  1. You have not received all doses of a Health Canada approved COVID vaccine (only received one dose)
  2. You have had a vaccine that is not approved by Health Canada
  3. You have received doses of your vaccines less than 14 days before arriving to Canada
  4. You have not received any COVID vaccinations

Vaccines not currently accepted:

  • Cansino (Convidecia, Ad5-nCoV)
  • Gamalaya (Sputnik V, Gam-Covid-Vac)
  • Vector Institute (EpiVacCorona)

*If you have received 2 doses of an unapproved vaccine, you will only need a 3rd dose of an approved vaccine to be considered fully vaccinated (you will be considered fully vaccinated 14 days after your 3rd dose). You can receive a free vaccine shot in Canada.

3. Fully vaccinated parents with unvaccinated children

Fully vaccinated travellers and their children still must submit a 14-day quarantine plan to the iCent app at least two weeks before they travel to Canada. Once SLC has approved your travel plans, you will then need to enter your quarantine plan and proof of vaccinations to the ArriveCAN app.  Border officials will ask to see your ArriveCAN receipt upon arrival.

Unvaccinated children under 12 years of age of fully vaccinated travellers do not need to quarantine.  They are free to go out in public with their guardians, join school, day camps, etc.  

Unvaccinated children will remain subject to the Day 1 and Day 8 testing requirements. The parent (who is a student at SLC) will need to also check in every day with the iCent app for all 14 days.  You will need to continue to monitor for COVID symptoms.  If the child begins to show symptoms or tests positive within the 14 days upon arrival, they must immediately call Public Health Agency of Canada at 1-833-641-0343. They child must self-isolate for 10 days (even if the province has a shorter isolation period).  If the parent/guardian shows signs of COVID or receives a positive COVID test result, the child must isolate for 10 days.  If the child traveled with anyone who tests positive, they must quarantine for 14 days, starting on the day the child was most recently exposed to the other person.

IMPORTANT: If you are fully vaccinated and travelling with unvaccinated children aged 12-18, the ENTIRE family will have to quarantine for 14 nights at a hotel in the city where you land. Private accommodations and AirBnB rentals are not permitted.

After January 15, 2022 unvaccinated children may not be able to enter the country. It is highly recommended to vaccinate your children before traveling to Canada.

Questions:

If you have questions about SLC’s quarantine requirements, please email NewStudentArrivals@sl.on.ca

DOWNLOAD MANDATORY APPS

Download the following apps:

  1. iCent app
  2. ArriveCAN App

iCent App

This app is mandatory for all students travelling to Canada and contains critical information you must follow upon arrival in Canada and at St. Lawrence College. Students will only receive their timetable before the start of the semester if they download the iCent app and complete the mandatory forms. Failure to do so will result in delays in starting your program.

Follow these steps to download the iCent app:

  • Visit the App Store or Google Play and download the app
  • Enter Canada in the “Institution Country” field
  • Enter St. Lawrence College International in the “Institution Name” field
  • Use your email to register for the app, you will be sent an email with your PIN. Please remember to check your Junk Mail inbox
  • Use your PIN to login the app

    For assistance or questions, contact: support@iCentapp.com

    Note: Please ensure to allow notifications so that you are able to receive all important information through the app.

    If you cannot access the App version of iCent, you can access the iCent App Content via web browser as well!

    Google Android in China: We are aware that there have been some download issues for iCent in mainland China. If you are in mainland China, download the app directly.

    COVID Safe Canada: Within the iCent app, locate the COVID Safe Canada icon on the home screen. COVID Safe Canada supports international students arriving to Canada with forms, guidelines, resources, live chat and more. You will submit key information to St. Lawrence College regarding your arrival and quarantine plans through COVID Safe Canada.

    ArriveCAN App

    Canadian Border Services has launched their ArriveCAN app which will support you in your immigration to Canada. Download this mandatory app and follow their instructions.  Any co-arriving family members will also be required to download this app. You will need to use the ArriveCAN App to confirm arrival and to check in daily during your 14 day quarantine period. Download the ArriveCAN App.

    You are required to download and use both the St. Lawrence College iCent app and the Government of Canada ArriveCAN app.

    Complete these mandatory forms in iCent

    There are four mandatory iCent travel forms that must be submitted at least 2 weeks before you travel to Canada:

    1. COVID Acknowledgement Form
    2. Mandatory Start Form
    3. Emergency Contact Form (do not enter your own personal information)
    4. Quarantine Plan

    IMPORTANT: EVERYONE MUST SUBMIT A QUARANTINE PLAN (even if you are fully vaccinated)

    Fully Vaccinated Travellers

    You are considered fully vaccinated if you have completed all doses of a COVID vaccine approved by the Canadian government (Pfizer, Astra-Zeneca/ COVISHIELD, Moderna, Janssen: Johnson & Johnson, COVAXIN, Sinopharm, and Sinovac) 14 days before you arrive to Canada.

    Submit a suitable quarantine location

    • You must book a hotel or find adequate quarantine accommodations (private residences must have a separate bathroom and bathroom). You can assess your quarantine plan here.
    • You will need to submit a suitable quarantine plan just in case a CBSA officer determines you must quarantine for 14 days.

    Non-Vaccinated Travellers (Students under the age of 18)

    You are considered non-vaccinated if:

    • You have not received a vaccine
    • You have not received all doses of your vaccine
    • You have a vaccine that is not approved by the Canadian government


    Mandatory: All non-vaccinated students travelling to Canada are required to self-isolate for a period of 14 nights. These rules apply after any subsequent international travel for as long as the self-isolation requirement remains a directive of the Government of Canada. You will need to book 14 nights at a hotel of your choice in the city where you land. Private accommodations and AirBnB rentals are not permitted. Students can book their own accommodations or use iCent’s hotel package deals.

    To view the quarantine package:

    • Launch the iCent App (see instructions above to download this mandatory app)
    • Click the COVID Safe icon located on the home screen of the app
    • Look for “Quarantine Packages”

    Submit your completed Quarantine Plan Form through the iCent app

    To find the form:

    • Launch the iCent App (see instructions above to download this mandatory app)
    • Click the COVID Safe icon located on the home screen of the app
    • Look for “Mandatory Forms”

    The Quarantine Plan Form will allow you to choose your St. Lawrence College preapproved Quarantine Package (see below for details).

    You are required to submit your travel and contact information, quarantine plan and COVID-19 Self-Assessments via the ArriveCAN app before you board your flight to Canada, and be ready to show your ArriveCAN receipt upon arrival.

    Please note:

    • If your quarantine plan does not meet IRCC requirements, St. Lawrence College staff will connect with you through the app or email to discuss.
    • St. Lawrence College will not permit non-vaccinated students to quarantine in a private residence or AirBnB rentals.

    Self-Isolation/Quarantine Guidelines

      Visit the following Government of Canada resources which explain how to quarantine and self-isolate:

      Other Essential Preparations 

      1. Attend our pre-departure webinar Pre-Departure Planning and Travels Sessions
      2. Review the Mandatory Government of Canada Advice
        When preparing to come to Canada, please review the Government of Canada website for the steps to follow upon arrival. These steps are mandatory and will help control the spread of the virus.
      3. Quarantine Planning
        Ensure you have snacks, toiletries, medical equipment, etc. to last the duration of the 14 day quarantine period.
      4. Phone Wi-Fi in Canada
        Please contact the COVID Safe team via the iCent app for more details. International students will be provided a free SIM card from the Chatr Mobile booth at Pearson Airport in Canada, where you will be able to get support with setting up your phone Wi-Fi in Canada.

      AIRLINE REQUIREMENTS AND AIRPORT SAFETY

      Domestic Travel Requirements

      Important: As of December 1, 2021 everyone must be fully vaccinated to travel domestically.

      Please review the Toronto Pearson Airport safety recommendations page before your flight.

      If you are travelling by air, check your airline requirements before your flight. Anyone showing symptoms of COVID-19 will not be allowed to enter Canada. You must have a non-medical face covering to wear during your entire journey.

      When entering Canada, you may be randomly selected to take a COVID test at the airport. If this happens, you may then be instructed to quarantine at the address you provide to the ArriveCAN app.

        Immigration Requirements

        Upon arrival in Canada, ensure that you have the following documents with you in your carry-on:

        • ArriveCAN digital receipt (found in app)
        • Study Permit Approval Letter (also referred to as your Letter of Introduction, or Port of Entry Letter)
        • Letter of Acceptance from SLC
        • Tuition fee receipts
        • Quarantine plan
        • Proof of Vaccinations

        Self-isolate/Quarantine

        Unvaccinated travellers must self-isolate/quarantine for a total of 14 nights at a hotel where they land.

        For information for quarantine exempt travellers visit here.

        WHAT TO EXPECT DURING SELF-ISOLATION AND QUARANTINE

        This only applies to unvaccinated students under the age of 18. Everyone over the age of 18 must be fully vaccinated to enter Canada.

        During Self-Isolation, you are expected to:

        • Stay inside your quarantine location
        • Not receive visitors
        • Avoid contact with others
        • Monitor yourself for symptoms
        • Check-in daily using both the ArriveCAN app and iCent app. You will receive a daily reminder through the app to complete your check-in.

        If you need support or have questions at any time:

        You will be called by the Government of Canada from the phone number 1-888-336-7735 to verify your compliance during your 14-day quarantine.

        You will also receive wellness and support check-ins from St. Lawrence College staff.

        Quarantine Preparations

        Medication, Supplies, Food
        Make arrangements for any necessities, such as medication, masks, cleaning supplies, phone/Internet etc, to be available and/or delivered to your residence.

        If you choose not to get the recommended meal plan in the quarantine package, you can use online delivery options. Some examples are below:

        Assistance During Quarantine

        St. Lawrence College staff will check in with you during your 14-day quarantine to ensure your well-being, questions and supports are taken care of.

        If you need support or have questions at any time:

        Violation Of Quarantine And Self-Isolation Policy

        Violating any instructions provided to you when you entered Canada is an offence under the Quarantine Act and could lead to up to:

        • 6 months in prison and/or
        • $750,000 in fines

        If you choose to break your mandatory quarantine or isolation, resulting in the death or serious bodily harm of another person, you could face:

        • a fine of up to $1,000,000 or
        • imprisonment of up to 3 years or
        • both

        St. Lawrence College is required by law to inform Public Health or Regional Law Enforcement if we become aware of any violations of the mandatory quarantine or self-isolation protocol.

        If You Feel Ill/Test Positive During Quarantine

        If you feel ill during quarantine

        • During the first 14 days of isolation, if you are not feeling well and are showing COVID symptoms, use the self-assessment to determine if you may have COVID
        • If you think you have COVID, immediately call local Ontario Telehealth: 1-866-797-0000 and a nurse will ask you questions in order to direct you to appropriate care
        • If symptoms are severe for example difficulty breathing or severe muscle pain, call 911.
        • Guard.me Insurance: After you have checked your province’s resources and recommendations, you may also use your guard.me policy number to access an online or telephone consultation with a doctor who can assess your symptoms through guard.me/mobiledoctor. Your assessment via a Mobile Doctor will let you know if you need to go to a testing centre. COVID-19 test fees are only covered if you are showing symptoms of COVID-19. Reach out to Mobile Doctor and check for the closest assessment centre near your home.

         
        More information about the health insurance coverage can be found at guard.me, and more information about COVID-19 updates is available on the guard.me COVID-19 update site.
         
        For more information COVID-19 information and resources at St. Lawrence College, please click here.