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The key to the success of any hospitality and tourism business is the management of its greatest asset, its people. An organization's performance can depend on the employees obtained through recruitment and selection and maintained and retained through orientation, training, motivation and development. Students explore the key employment issues in the hospitality and tourism industry through case studies and assignments which demonstrate the direct correlation between the use of sound human resource management practices and positive financial results.

Prerequisite(s): HOTE60 (HOTE30 for Tourism)