Academic Services Clerk

  • Job ID: SUPP-EXT-22/23-103
  • Location: Kingston
  • Deadline: September 29, 2022
  • Job Type: Support
  • Start Date: Immediately 
  • Department: School of Business and Community Services
  • Positions: 2


The incumbent delivers front-line customer and clerical services in support of the students and staff of the assigned portfolio.

The Academic Services Clerk, answers both routine and complex inquiries from potential, current and former students, College employees and the general public. Clerical support services include general office administrative assistance and assisting part-time and partial-load faculty in the onboarding process of their employment.


    Education and Experience:

    A minimum of a one-year College Certificate in Office Administration (or equivalent).

    A minimum of two years of relevant work experience within a service sector. PeopleSoft experience required.

    Other Required Qualifications:

    • Proficiency in microcomputer applications (theory and practice – accurate presentation and production consistency) including word processing and spreadsheet (Microsoft Office Suite – Outlook, Word, Excel), student/financial information system (PeopleSoft).
    • Solid understanding of office procedures and practices.
    • Effective interpersonal, listening and communication skills (written/verbal).
    • Effective time management and organizational skills to establish priorities and meet deadlines.
    • Excellent keyboarding and data entry skills.
    • Knowledge of school operations and College/Campus organization.
    • Detail-oriented and accurate.
    • Respect for confidentiality.
    • Tactful and diplomatic.
    • Customer service oriented.
    • Planning and time management skills
    • File management skills

    Physical/Work Environment Essential Requirements:

    Normal office environment. The incumbent may be required to lift objects up to 5kg or 11lbs. Keyboarding and sitting for 1-2 hours at a time may be required. The successful incumbent must have the ability to report to the work location or work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy.

    Salary & Terms

    • Support Group: Pay Band D
    • Hours per week: 35
    • Start Rate: $24.38/hour
    • Posted Date: September 23, 2022 
    • Closing Date: September 29, 2022 (4:00 p.m.)


    How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.


    This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.

    St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.  St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, Human Resources and Organizational Development at To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact and our Human Resources Consultants will address your requests for accommodation confidentially.