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IT Campus Technologist

  • Job ID: SUPP-EXT-21/22-124
  • Location: Cornwall, with Tri-campus Responsibilities
  • Deadline: January 25, 2022
  • Job Type: Support
  • Start Date: Immediately
  • Department: Information Technology Services
  • Number of Positions: 1

Duties

The incumbent is responsible for the provision of technical service, support, and maintenance for networked and standalone computers, laptops, tablets, printers, media equipment, mobile devices including smartphones and other computer related peripheral devices (e.g., scanners, digital input devices etc.) and LAN & Wi-Fi based services. The incumbent will also be responsible for the support of computer labs, classrooms, office equipment and mobile technology to students, faculty, staff and campus guests where applicable.

Education and Experience:

A minimum of a 3-year diploma/degree in Computer Engineering technology program or equivalent that provides significant emphasis on both computer hardware and computer software. A+ Certification, ITIL foundation, Vendor certifications are required.

A minimum of 3 current years of experience working with digital and analog concepts & PC architecture/systems integration and media devices in a large infrastructure environment.

Other Required Qualifications:

  • Proficiency with the maintenance, troubleshooting and support of computing/networking systems and educational media (AV) equipment, computers, printers, hardware/software, and related peripheral devices.
  • Sound knowledge of multimedia classrooms, portable multimedia, videoconferencing, web conferencing and related AV equipment.
  • Reliable analytical, diagnostic, problem-solving and troubleshooting skills.
  • Excellent monitoring, planning, prioritizing and scheduling skills to implement and coordinate preventative maintenance, testing routines, installation of new equipment, etc.
  • Excellent listening and communication skills.
  • Mechanical ability to work with various tools and equipment status indicators, handle new equipment installation, IT premise cabling, etc.
  • Thorough understanding of IT standards and best practices, College policies/procedures.
  • Ability to provide guidance and advice to end users including orientation and demonstration of proper techniques for operation and use.
  • Accurate inventory and record-keeping.
  • Well-developed interpersonal and liaison skills.

Physical/Work Environment Essential Requirements:

Valid ‘G’ driver’s license required for travel to Brockville and Cornwall campuses. Frequent walking, transporting light equipment, pushing/pulling carts, and climbing ladders. Crouching and working in awkward positions may be required when repairing/installing equipment, moving cabling, etc.  Some lifting of AV/computer equipment and furniture (5 – 20 kg) required with occasional heavy lifting (over 20 kg).

Salary & Terms

  • Support Group: Pay Band H
  • Hours per week: 35
  • Start Range: $32.64/hour
  • Posted Date: January 3, 2022
  • Closing Date: January 25, 2022 (4:00 p.m.)

Documents


How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here button and complete the application form. Attach your cover letter/resume document to the application form.

THIS IS A FULL-TIME BARGAINING UNIT POSITION

This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.

St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.  St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Human Resources Consultants will address your requests for accommodation confidentially.