- Job ID: SUPP-23/24-180
- Location: Toronto
- Deadline: December 8, 2023
- Job Type: Support
- Start Date: Immediately
- Department: Marketing & Recruitment
- Positions: 1
The Recruitment Officer - International works within a team environment and plays an important role in recruitment activities, as part of the front-line sales team responsible for building awareness and increasing enrolment at the College and Private Partner. The recruiter provides customer service and engages in communication and follow-up with internal and external prospects including prospective students, parents, education agents, trade commissioners and government representatives, guidance counsellors, teachers, professors, and other St. Lawrence College and Private Partner representatives as well as other influencers/support providers from a variety of community service agencies.
Reporting to the Regional Manager, International Recruitment, the recruiter performs inbound and outbound sales activities through a wide variety of channels including in-person, telephone, mail, e-mail, texting, and social and other web-based inquiries and provides information on all College programs, courses and other activities and services offered by the College. The incumbent performs a variety of responsible clerical services related to student recruitment including database management using the College’s CRM platform. SalesForce is critical part of the recruitment team as all prospective student touch points run through Salesforce such as email, text, recruiter level marketing and lead generation.
The recruiter is often the first point of contact for the College, Private Partner and the International Recruitment Office and is responsible to set a positive, professional tone in interactions with all students moving them through a defined sales process.
The incumbent actively assists a large number of prospective students to make appropriate academic choices by listening carefully to their career interests, past experiences and career goals and matching them with available academic programs, using labor market data and employability trends. The incumbent uses a variety of strategies to market the College and Private Partner’s services and programs to individual students, school personnel, employers, and the general community. The International Recruitment officer identifies to the International Recruitment Manager areas where programming and regional demand vary for inclusion in planning activities.
Education and Experience:
A minimum of a 3-year diploma/degree in Business – Marketing, and Sales. An equivalent and relevant combination of education, training, and experience may be considered.
A minimum of 3 years of experience in national or global marketing and sales, in either public or private sector environments which will include experience with the sales process cycle, public speaking, Key account management, and sales CRM (such as salesforce.com).
Other Required Qualifications:
- A valid class “G” Driver’s License
- Ability to identify and resolve potential problems
- Ability to think both creatively and strategically
- Communication skills (speaking, listening, writing)
- Knowledge of the international travel area
- Analytical skills
- Project management skills
- Negotiating skills
- Time management skills
- Knowledge of college programs and pathways
- Knowledge of labour market and employability trends
Physical/Work Environment Essential Requirements:
The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy. The incumbent may be required to complete work activities that could occur after normal business hours such as evenings and weekends.
SALARY AND TERMS:
- Support Group: Pay Band H
- Hours per week: 35
- Start Rate: $35.06/hour
- Posted Date: November 17, 2023
- Closing Date: December 8, 2023 (4:00 p.m.)
How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.
THIS IS A FULL-TIME BARGAINING UNIT POSITION
This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.
St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People and Culture at email@example.com. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact firstname.lastname@example.org and our Talent Management Consultants will address your requests for accommodation confidentially.
This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.