Associate Director, Student Wellness & Accessibility

  • Job ID: ADMN-23/24-057
  • Location: Brockville or Kingston (Tri-Campus Responsibilities) 
  • Deadline: June 8, 2023
  • Job Type: Administrative/Management
  • Start Date: Immediately
  • Department: Student Success
  • Number of Positions: 1
  • Duration: Full-Time


The Associate Director, Student Wellness & Accessibility oversees a large and diverse group of both regulated health professionals and support staff and is responsible for managing all day-to-day operational concerns within the Student Wellness & Accessibility department. The Associate Director has direct supervisory responsibility for the counselling and accessibility staff, and under the direct and support of the Director, the Associate Director advances operational directives and planning by supporting the team, and liaising with appropriate college committees, academic areas, and external agencies. The Associate Director supports the Director in the establishing and maintaining evidence-based practices, including the current stepped-care informed service model. The Associate Director is responsible for coordinating and managing associated budgets and human resources operations for all employees (hiring, appointments, onboarding, professional development, performance management, etc.). The Associate Director will liaise with other College units to coordinate collaborative approaches and initiatives, conducting robust assessment and evaluation of programs, activities, and services to ensure responsiveness to student need and alignment with strategic priorities. The Associate Director will also have responsibility for data management and reporting, implementing systems to support record management (with a charge to ensure effective practices complaint with both FIPPA and PHIPA) and ensuring and measuring excellent customer service for our diverse student body.


Education and Experience:

A minimum of a Master’s degree in Human Studies, Education, Social Work, Psychology, Counselling, Allied Health, or other related field with courses related to rehabilitation, accommodation, disabilities and/or student services.

A minimum of 4 years of experience working with students with disabilities in an educational environment, including but not limited to assessing physical, sensory, mental health and learning disabilities and developing plans to reduce barriers to learning. Experience working within legislative requirements related to collecting, documenting, storing, and releasing personal health information in an educational institution (PHIPA). Experience supervising clinical and non-clinical staff. Managerial experience working in a multi-task environment with a wide variety of college and community partners. This position requires strong managerial expertise, excellent human relations skills, and an ability to launch new directions while maintaining current operations. Experience resolving conflict with multiple parties involved (staff, students, faculty) to ensure that needs of all are satisfied to achieve successful outcomes. Experience managing budgets and multiple funding sources to allocate resources. 

Other Required Qualifications:

    • Knowledge of OHRC and AODA legislation and experience addressing complex accessibility needs within an educational setting.
    • This position requires knowledge in developing and implementing customer service strategies and processes to ensure continuous service quality improvement.
    • Conflict resolution and problem-solving skills.
    • Training in alternative dispute resolution.
    • Proficient in computer applications, including Microsoft Office, Budget Display, Excel, and electronic case management.
    • Oral and written communication skills - public speaking.
    • Proposal development and report writing.
    • Organizational, time management, priority setting skills.
    • Customer service skills.

    Physical/Work Environment Essential Requirements:

    The successful incumbent must have the ability to report to the work location or work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy. The incumbent may be required to sit for long periods of time for a considerable period. The incumbent may also be required to lift medium/heavy options on occasion. Walking and standing for a moderate period of time may be required. Normal office environment. Travel one-two times a month for tri-campus activities.

    Salary & Terms

    • Administrative Group: Pay Band 11: $87,433 - $109,292 per annum, commensurate on education and experience. In addition to the salary, the position is eligible for pay for performance. 
    • Hours per week: 37.5
    • Posted Date: May 15, 2023
    • Closing Date: June 8, 2023 (4:00 p.m.)


    How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.


    St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.  St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, Human Resources and Organizational Development at To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact and our Human Resources Consultants will address your requests for accommodation confidentially.

    This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.