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PSWO 1300

This 30 hour course provides the student an opportunity to acquire the knowledge of the principles of communication and their use in the development of the effective interpersonal relationship skills within the role of the Personal Support Worker. Areas of content include theory and techniques to develop effective interpersonal skills with clients and co-workers, and to enhance self-awareness. Also included are the skills needed to clearly communicate information to the client, caregiver, supervisor and other support workers in oral and written forms. Pre-requisite: tba