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Effective listening and interviewing techniques are important parts of any helping profession. Contact with clients, families, colleagues, other professionals, and the social service system are necessary to obtain and share relevant information, develop goals and problem-solve. Appropriate and sensitive communication skills are the foundation for effective helping and supportive relationships.

This course will enable students to become more effective communicators and interviewers. Students will have the opportunity to learn and apply basic skills within a general interview framework and will recognize and assess their own skills for strengths and areas to improve.