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St. Lawrence College is committed to fairness and requires adherence to policy in decisions affecting students. The goal of the Academic Appeal Procedure is to seek resolution when a student feels that he/she has not been treated fairly with respect to academic policy. Academic appeals provide a mechanism for reasonable review of academic decisions. A student who feels that a College policy has been violated or that a decision is excessive or unwarranted may appeal the academic decision. If more than one student is appealing the same issue, a group appeal may be made, following the same process as an individual appeal. It is the College’s responsibility to maintain academic integrity.

The St. Lawrence College Academic Appeal Procedure is based upon the concept of collegiality, and seeks to find common ground and build consensus leading to a mutually satisfactory resolution. The Academic Appeal Procedure is internal and attempts to be as open as possible. Specific time limits are identified in the Procedure. The College has the right to identify and limit the participation of individuals not directly involved in the appeal.

College counsellors act as Appeal Advisors, and can be contacted through the Student Services Department. The student has the right to an Appeal Advisor to assist with an appeal. The role of the Appeal Advisor is to provide guidance to the student, not to advocate on his/her behalf. While an appeal is in process, the student may continue in the course or program of study; however, the Dean may prohibit continuation in cases where the health, safety, or learning of others may be at risk.

To initiate an Academic Appeal, please fill out this form.

St. Lawrence College maintains a 3-Step Academic Appeal Procedure:

  1. Step 1 is a written appeal which requires a statement identifying the issue and the outcome desired. The student must have a formal meeting with the faculty member involved. The student may request that an Appeal Advisor attend this meeting.
  2. Step 2 is also a written appeal which requires a statement identifying the issue and the outcome desired. The Dean hears Step 2 appeals, meeting separately or as a group with the student, the Appeal Advisor, and the faculty member, and in some cases with others who can contribute relevant information. An administrative fee will be charged at Step 2.
  3. Step 3 provides an opportunity for a review of the Step 1 and Step 2 decisions and ensures that these decisions conform to the College’s academic policy and procedures. The Step 3 Appeal Committee is made up of management, faculty, support staff, and students, all trained in the Academic Appeal Procedure. All parties may request that a support person attend; the Appeal Advisor attends this meeting with the student. Decisions of the Step 3 Appeal Committee are final and binding.
  • The student must actively monitor his/her own timelines at each step of the Academic Appeal Procedure or the appeal will be abandoned.

Time Limit:
An appeal must be launched within five (5) days of receiving written notification of an academic decision.

Fees:
An administrative fee will be charged at Step 2 of the Academic Appeal Procedure. The full fee will be refunded to the student in the event that the academic decision is changed in favour of the student.

Step 1 Of The Appeal Process

Things to ask yourself when thinking of appealing:

  1. Why do you want to appeal?
  2. What do you want to appeal?
  3. What do you want from the faculty member? What outcome would you like?
  4. When did you receive your assignment, test, or academic decision?
  5. If you decide to appeal it will be your responsibility to meet all times lines and attend all meetings. If you do not, your appeal will be considered abandoned.

If you are sure you want to appeal, here are the steps:

  1. Make contact with an Appeal Advisor by going to the Counselling Service on campus.
  2. The advisor will explain the appeal process and act as a guide during the process.
  3. You will be directed to fill out the Step 1 Appeal Form within five (5) days of receiving the assignment, test or academic decision you want to appeal.
  4. E-mail the Step 1 Appeal Form to your faculty member. If you are appealing an F grade in a course and your program has a field placement component, send an e-mail to the field placement coordinator and let him/her know that you are launching an appeal. While an appeal is in process you will be allowed to continue in your program of study. In rare cases the dean/associate dean may not allow a student to continue in classes and/or field placement for safety or security reasons.
  5. You may choose to have the Appeal Advisor at the meeting with the faculty member.
  6. The professor will contact you and set up a meeting within five (5) days of receiving the Step 1 form.
  7. Bring all appropriate documentation to your meeting, i.e., assignments, tests, rubrics, emails, papers, etc.

Attend the meeting with the faculty member:

  1. Remain calm and professional. Put aside emotions. Rude language and behaviour will cut the meeting short and not give you the desired outcome you seek. When you behave unprofessionally, you hinder your own appeal. Remember what is at stake for you!
  2. This is an individual appeal. Do not compare yourself to other students. Don’t expect the faculty member to comment on other students’ grades. Remember, this is your appeal.
  3. Take notes during the meeting to remind you of what has been discussed.

After the step 1 meeting:

  1. You will receive a written decision from the faculty member within two (2) business days.
  2. If you are happy with the decision, the appeal is over.
  3. If you are unhappy, contact your Appeal Advisor within three (3) business days of the decision so that you can proceed to Step 2 of the Appeal Process.

Step 2 Of The Appeal Process

If you are sure you want to proceed to Step 2, here are the steps:

  1. Within three (3) business days of receiving the faculty member’s Step 1 written decision, make an appointment with the Appeal Advisor. Again, it is your responsibility to meet all times lines and attend all meetings. If you do not, your appeal will be considered abandoned.
  2. Fill out a Step 2 Appeal Form and provide all relevant documentation outlined on the Step 2 form to the Appeal Advisor.
  3. Pay administrative fee at Student Services within two (2) business days of meeting with your Appeal Advisor.
  4. The Appeal Advisor will deliver your Step 2 Appeal Package to the appropriate Dean/Associate Dean.
  5. The Dean/Associate Dean will contact you to schedule a meeting within five (5) business days of receiving your Step 2 package.

Attend the meeting with the Dean/Associate Dean:

  1. Remain calm and professional. Put aside emotions. When you behave unprofessionally, you hinder your own appeal.
  2. This is an individual appeal. Do not compare yourself to other students.
  3. Take notes during the meeting to remind you of what has been discussed.

After the Step 2 meeting:

  1. You will receive the written decision from the Dean/Associate Dean within one (1) business day.
  2. If you are happy with the decision, the appeal is over. If the decision is in your favour, the fee will be refunded.
  3. If you are unhappy, contact your Appeal Advisor within one (1) business day if you would like to proceed to Step 3 of the Appeal Process.

Step 3 Of The Appeal Process

If you are sure you want to proceed to Step 3, here are the steps:

  1. Within one (1) business day of receiving the Dean/Associate Dean's Step 2 written decision, make an appointment at Student Services to meet with an Appeal Advisor.
  2. Fill out a Step 3 Appeal Form and provide all relevant documentation outlined on the Step 3 form to the Appeal Advisor.
  3. You may have an advocate present at the Step 3 appeal. An advocate is a person you choose to support you during the Step 3 Appeal meeting. If you plan to have advocate present, inform your Appeal Advisor so that the Step 3 Appeal committee can be alerted.
  4. Your Appeal Advisor will deliver your Step 3 Appeal Package to the appropriate Manager/Director of Student Services.
  5. The Manager/Director of Student Services appoints an appeal committee to hear the Step 3 Appeal. You will be contacted to schedule a meeting within five (5) business days of receiving your Step 3 Package.

Attend the meeting with the Step 3 Appeal Committee

The Committee is made up of two students, two staff members (minimum of one faculty member), and one management staff. None of the members will be from your current program/school. The Dean/Associate Dean will be present. Your faculty member may or may not be present at the meeting.

  1. Remain calm and professional. Put aside emotions. When you behave unprofessionally, you hinder your own appeal
  2. This is an individual appeal. Do not compare yourself to other students.
  3. Take notes during the meeting to remind you of what has been discussed.

After the Step 3 meeting:

  1. Receive written decision from the Step 3 Appeal Committee within one (1) business  day.
  2. The decision of the Step 3 Appeal Committee is final and binding.
  3. If the decision is in your favour, the fee will be refunded.